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[Remote] Personal Lines, Account Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Risk Strategies Company is a leading insurance brokerage seeking a Personal Lines Account Manager. In this role, you will serve as a trusted advisor to clients, providing proactive service and collaboration with a team to ensure client satisfaction and retention of business.

Responsibilities

  • Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations
  • Leveraging personal insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of standard personal lines clients
  • Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly
  • Participating in the retention of renewal business. Interacting with producers and office leaders to make coverage recommendations and engage in account rounding activities
  • Ensuring the client has continuous and proper coverage and advising the client of any recommendations within a mutually established timeline
  • Reviewing current policies and providing recommendations regarding carrier placement options. Utilizing department workflows and a network of industry contacts to determine appropriate coverage
  • Executing coverage analysis as needed as well as providing the client with accurate quotation for any additional coverage’s

Skills

  • 3 - 5 years' experience of Personal Lines client management experience
  • Valid P&C brokers' license
  • Extensive knowledge of Personal Lines underwriting coverage and procedures
  • Ability to clearly articulate these products/plans to clients and underwriters
  • Industry specific designations preferred- CISR, CIC or similar
  • Proficient in insurance agency management systems, AMS 360, Work Smart and EPIC preferred

Company Overview

  • RSC is an insurance brokerage firm that offers employee benefits, consulting, financial, and wealth management solutions. It is a sub-organization of Accession Risk Management Group. It was founded in 1997, and is headquartered in Boston, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is http://www.risk-strategies.com.
  • Company H1B Sponsorship

  • Risk Strategies Company has a track record of offering H1B sponsorships, with 2 in 2025, 4 in 2024, 4 in 2023, 3 in 2022, 3 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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