[Remote] Patient Service Representative @ Main Street Children's Dentistry of Palmetto Bay
Note: The job is a remote job and is open to candidates in USA. Dental Care Alliance is seeking a Patient Service Representative to join their clinical team at Main Street Children's Dentistry of Palmetto Bay. The role involves providing high levels of patient care and satisfaction, handling patient inquiries, making appointments, and assisting with treatment plans in a team-based environment.
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Skills
- Experience working in a dental, medical, or other health-care office
- Must have exceptional customer service skills
- Experience answering telephone
- Knowledge of insurance plans (HMO/PPO)
Benefits
- Flexible scheduling options
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with access to modern dental technology
Company Overview
Company H1B Sponsorship