Remote Patient Care Coordinator

Benefits/Perks

• Competitive Compensation
• Careers Advancement
• Paid Vacation

Job Summary We are seeking a remote Patient Care Coordinator to join our team. In this role, you will collect, manage, and report scheduling information. This important position allows us to provide comprehensive and consistent patient care by coordinating medical and health services. As a Patient Care Coordinator, you will play a crucial role in providing administrative support and ensuring the smooth operation of our medical office. The ideal candidate is self-motivated, empathetic, highly organized, and possesses excellent customer service skills.

Responsibilities

• Greet and check-in patients, ensuring a positive and welcoming experience.
• Collect patient information and update electronic medical records.
• Verify insurance coverage and assist patients with insurance-related questions.
• Assign patients to the appropriate clinicians based on availability and location.
• Coordinate referrals to specialists and other healthcare providers.
• Schedule patient appointments and manage the appointment calendar.
• Use of physical therapy platform, Microsoft Office, and other computer programs.
• Communicate with physical therapists regarding any updates or changes to their schedule.
• Communicate with managers and patients to inform them of any schedule or staffing changes.
• Respond to patient inquiries in a professional and timely manner.
• Assist with billing and coding processes, ensuring accuracy and compliance.
• Assist in the hiring, training, and management of new staff.

Qualifications

• High school diploma or higher (Required)
• Previous experience in a medical office setting and/or physical therapy office is required.
• Knowledge of medical terminology and procedures
• Strong administrative and organizational skills
• Excellent communication skills, both verbal and written
• Ability to multitask and prioritize tasks effectively
• Highly organized with attention to detail
• Comfortable with Microsoft Office and other computer programs
• Excellent customer service and interpersonal skills

Schedule:

• 40 hours a week
• Monday - Friday
• 9am - 5pm

This is a remote position. Compensation: $20.00 per hour About Us a2z Physical Therapy was started with one main goal: provide quality physical therapy in the comfort of patients’ homes after they have gone through a trauma such as a car accident. This goal is the driving force behind every step of the company, from the clinicians in the field doing the treatments to the management and marketing team. We understand that this is a difficult time for our patients, so not only do we want to help them recover from their physical ailments, but we also want to help them with understanding the steps that come along with managing a personal injury. We do not offer the typical treatments that you find from most providers after getting into a car accident. Our patients will each receive one-on-one care directly from a physical therapist during their entire treatment, and manual (hands-on) treatment is performed at each visit. We make sure the patient receives the skilled care they need, and deserve, based on the specific injury and deficit reported by the patient directly. This approach to operating a2z Physical Therapy allows us to be patient-focused and driven and gives us the opportunity to provide the best care for them when they need it most. Apply To this Job