[Remote] Operations & Supply Chain Lead

Note: The job is a remote job and is open to candidates in USA. Nook Pod USA is a company focused on creating friendlier spaces through thoughtfully designed furniture and wellness solutions. They are seeking an Operations & Supply Chain Lead to oversee day-to-day operations, manage a small team, and coordinate with manufacturing and logistics partners to ensure timely and efficient delivery of products.

Responsibilities

• Lead and support a small, high-performing and committed operations team
• Coordinate production planning with manufacturing partners
• Manage warehousing, inventory, logistics and fulfilment activities
• Plan deliveries, installations and field support
• Build strong relationships with suppliers, freight providers and manufacturing partners
• Identify smarter, scalable ways of working as Nook continues to grow
• Roll up your sleeves when needed—this is a hands-on leadership role
• Champion an operational culture that puts the customer first

Skills

• Experience in operations, supply chain, manufacturing or logistics within the commercial furniture industry or a closely related sector
• Experience leading or supervising operational teams
• A practical mindset with the confidence to make decisions and solve problems
• Strong planning, organisational and communication skills
• The ability to build productive relationships with colleagues, suppliers and customers
• A genuine commitment to delivering the right outcome for every customer
• Residence within easy travelling distance of West Chicago, Illinois
• Willingness to travel approximately 5–10%

Company Overview