[Remote] Online Customer Service Agent (Remote / Entry Level)
Note: The job is a remote job and is open to candidates in USA. AO Globe Life is actively hiring qualified professionals to support veterans and their families in understanding and accessing supplemental benefit programs. This mission-driven, fully remote opportunity offers flexibility, professional growth, and the ability to continue serving others in a meaningful way.
Responsibilities
- Conduct virtual consultations with veterans and their families via Zoom
- Clearly and compassionately explain available life, accident, and health benefit options
- Guide clients through enrollment and provide ongoing support as needed
- Maintain accurate, compliant digital records and timely follow-up communication
- Participate in weekly training sessions, team development calls, and leadership workshops
Skills
- Authorized to work in the United States
- Reliable high-speed internet connection
- Windows-based laptop or PC with a functioning webcam
- Experience in benefits advising, client service, or consultative roles
- Strong virtual communication and rapport-building skills
- Organized, coachable, and mission-oriented
- Comfortable using Zoom, CRM platforms, and digital documentation systems
- Personal connection to or passion for serving the veteran community
Benefits
- 100% remote work environment (U.S.-based candidates only)
- Flexible scheduling
- Inbound client interest — no cold outreach
- Weekly pay via direct deposit
- Structured renewal income opportunities for long-term growth
- Full licensing support and paid training
- Monthly and quarterly performance bonuses
- Equity opportunity (3%) for qualifying team members
- Clear advancement pathways and leadership development
- Veteran-supportive team culture with consistent mentorship
Company Overview