[Remote] Office Administrator/Social Media Manager

Note: The job is a remote job and is open to candidates in USA. TruBlue Home Service Ally is dedicated to providing premium handyman services with bonded and insured technicians, focused on helping people maintain their homes. They are searching for an experienced Office Administrator/Social Media Manager to manage communications, scheduling, and assist with social media accounts.

Responsibilities

• Maintain communication with customers via our office phone system, texting, and emails
• Schedule meetings with potential customers for our estimators
• Schedule approved jobs according to staffing availability
• Maintain inventory of all literature and marketing materials used by TruBlue
• Relay any communications between clients, staff, and management
• Track hours worked by employees per job
• Track purchases made for each job
• Assist the manager with sending out invoices when the projects are complete
• Assist estimators with material location and pricing
• Help maintain our social media accounts and email communication with our prospects Skills
• Maintain communication with customers via our office phone system, texting, and emails
• Schedule meetings with potential customers for our estimators
• Schedule approved jobs according to staffing availability
• Maintain inventory of all literature and marketing materials used by TruBlue
• Relay any communications between clients, staff, and management
• Track hours worked by employees per job
• Track purchases made for each job
• Assist the manager with sending out invoices when the projects are complete
• Assist estimators with material location and pricing
• Help maintain our social media accounts and email communication with our prospects
• Excellent computer skills, including Excel, Word, and CRM platforms
• Excellent social media knowledge including Facebook, Nextdoor, etc
• Strong work ethic and take pride in your work
• Expert in customer satisfaction – treat people with respect and expect it in return
• Ability to communicate with clients with diverse socioeconomic status and age differences
• Ability to work with a diverse team of employees
• Ability to set an efficient schedule for a growing number of crew members
• Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
• Have a basic knowledge of business principles including profitability and efficiency Benefits
• Regular Work Hours
• Flexible Scheduling
• 401K
• 6 paid holidays
• Paid vacations
• TruBlue t-shirts, polos, and other company gear
• Strong Office Support Company Overview
• At TruBlue, we believe there are more important things to worry about than broken doorknobs or overgrown flower gardens. It was founded in 2011, and is headquartered in Aurora, Colorado, USA, with a workforce of 51-200 employees. Its website is