[Remote] Mechanical Field Service Technician Job Details | our company

Note: The job is a remote job and is open to candidates in USA. BeaconMedaes is increasing its presence within the field service area to provide safe and high-quality service to customers. As a Mechanical Field Service Technician, you will perform preventive service, troubleshoot and repair equipment, and ensure excellent customer experience while working independently and as part of a team.

Responsibilities

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
• You will set, install, and pipe compressor systems
• You will display the ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits
• You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents
• You will attend training at our Air Academy and train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
• You will be subject to random drug testing

Skills

• 1-2 years of technical experience in the mechanical, maintenance, or electrical field
• Able to work independently and complete tasks within assigned deadlines
• Customer-focused and take ownership of meeting the customer's needs
• Can use computers to complete work orders, ordering parts and training
• Can supply all basic required tools
• Able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling
• Basic understanding of mechanics and electrical theory
• A High School Diploma or equivalent is required
• Valid driver's license and are fluent in English
• Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred
• Experience in HVAC a plus
• Certifications are a plus (EPA Certified)

Benefits

• Flexible benefits plan including medical, dental, and vision.
• Generous 401 (k) retirement plan match in addition to an automatic contribution.
• Competitive paid time off and sick time.
• Life & Disability insurance.
• Paid training
• Excellent paternal, adoption, and maternal leave.
• Equipped with a company vehicle, laptop, cell phone and uniform.

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