[Remote] Marketplace Manager (Nonprofit Services)
Note: The job is a remote job and is open to candidates in USA. Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems. The Marketplace Manager will own the strategy and operations of the Products and Services Marketplace, ensuring it remains a vibrant resource for nonprofit leaders by overseeing logistics, capturing demand signals, and collaborating with various stakeholders.
Responsibilities
- Own and drive the strategic vision and roadmap of the Marketplace.
- Source new products, iterate on existing offerings, and retire others based on demand signals and feedback.
- Ensure offerings align with STF’s broader vision and Investments strategy.
- Track market rates of evolving products and services to help paint a picture of value for Catalysts and leadership.
- Serve as the “first check” for the feasibility of engagements by maintaining a constant pulse on offerings, capabilities, capacity, and demand.
- Liaise with contributors, coaches, Investment Analysts, and leadership; communicate Marketplace availability, updates, and performance with clarity and consistency across stakeholders.
- Develop reporting (including surveys) to capture demand, usage, gaps, and value creation.
- Tell the story of Marketplace value and alignment with organizational vision through precise, actionable insights.
- Establish Marketplace norms, SOPs, and accountability systems.
- Project manage key deliverables such as intake systems, contributor agreements, and new product and service launches.
- Collaborate with the online platform management team to ensure a seamless user experience and strategic alignment.
- In addition to Marketplace, as a member of the Operations team, you’ll grow your contribution by driving other projects and initiatives (both time-bound and ongoing) to help with the overall cadence and functionality of the Foundation’s Community team. Skills
- 5+ years in product management, operations, and/or project management.
- Able to create new processes, iterate on products, connect to vision, and turn ideas into reality.
- Excited to leverage data to inform decisions and communicate value through reporting.
- Comfortable innovating and developing new offerings based on feedback and demand signals.
- Able to liaise across diverse audiences and build trust quickly.
- Familiarity with Principled Based Management™ (PBM) or Customer First Measurement (CFM) frameworks.
- Experience with UX design or collaboration on product/service user journeys.
- Prior experience in philanthropy or nonprofit operations.
- Proven ability to design and scale processes in a fast-evolving environment; energized by change.
- Background in data visualization, reporting tools, and/or product analytics.
- Meticulous attention to detail and tenacity – you cross the finish line every time.
- Exposure to marketplace models (product or service-based) and continuous product iteration.
- Experience working with diverse stakeholders as a thought partner and ideas interpreter.
Benefits
- 6% 401(k) match with immediate vesting
- Flexible time off
- Comprehensive health and dental plans
- Wellness and mental health support through Peloton and Talkspace Company Overview
- Stand Together is a non-profit organization management company that specializes in education, trade, foreign policy. It was founded in 2003, and is headquartered in Arlington, Virginia, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship
- Stand Together has a track record of offering H1B sponsorships, with 2 in 2024, 4 in 2023, 1 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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