[Remote] Manager, Product - Digital Advisor Experience Practice Development

Note: The job is a remote job and is open to candidates in USA. Thrivent Financial for Lutherans is seeking a Manager for their Product - Digital Advisor Experience Practice Development. This role is responsible for the long-term strategy and vision for the Digital Advisor Experience product, leading product discovery efforts and collaborating with various teams to optimize the user experience.

Responsibilities

• Responsible for the long-term product roadmap as part of a larger business strategy. Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions
• Accountable for ensuring business strategies are translated into and executed through product roadmaps by aligning product teams with clearly defined advisor outcomes that advance broader enterprise strategy
• Leads team collaboration to manage and prioritize product roadmap and releases across multiple products
• Collaborates to resolve conflicts in a constructive manner when they arise
• Identifies and tracks key performance indicators and objective-based metrics to measure product health, drive continuous improvement, and ensure business outcomes and value are achieved
• Facilitates conversations and coaching with product teams and relevant stakeholders to address gaps and necessary improvements to delivering specific improvements
• Collaborates to resolve conflicts in a constructive manner when they arise
• Partners with engineering leaders to ensure outcomes on the roadmap fit within capacity constraints and are prioritized and sequenced in order to maximize value to the customer
• Engages with advisors on a regular basis to uncover implicit and explicit needs and translate to product hypothesis which are tested and refined to deliver solutions
• Accountable for developing an effective go-to-market strategy for pilots and broader field releases in partnership with the business stakeholders
• Researches and identifies industry best practices and trends to increase effectiveness
• Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization
• Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients

Skills

• Bachelor's degree or equivalent work experience
• 10+ years relevant business experience, including in product manager role, product owner role or similar
• Understand fundamentals of iterative development, software development process and procedures
• Expertise in the principles of Agile Product Management, stakeholder management, market and user research, and technology management
• High-level of organization and attention to detail
• Passion and understanding of new technology and trends
• Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills
• Experience working in large, complex organizational initiatives and coaching through change management in support of Product Operating Model
• Certified Product Manager or similar certification
• May have prior supervisory experience
• Strong ability to effectively manage and resolve conflicting priorities
• Experience in developing and delivering product strategy, articulated in terms of value and outcomes with relevant and compelling metrics and measurements
• Expertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle
• Proven experience in leading and influencing cross-functional teams
• Demonstrated experience with user interface design and best practices for usability
• Experience working in large, complex organizational initiatives

Benefits

• Various bonuses (including, for example, annual or long-term incentives)
• Medical, dental, and vision insurance
• Health savings account
• Flexible spending account
• 401k
• Pension
• Life and accidental death and dismemberment insurance
• Disability insurance
• Supplemental protection insurance
• 20 days of Paid Time Off each year
• Sick and Safe Time
• 10 paid company holidays
• Volunteer Time Off
• Paid parental leave
• EAP
• Well-being benefits
• Other employee benefits

Company Overview

Company H1B Sponsorship