[Remote] Manager of Direct Mail Production

Note: The job is a remote job and is open to candidates in USA. Data Axle is a leader in data solutions that drive meaningful connections between companies and people. The Direct Mail Production Manager is responsible for overseeing the end-to-end production of direct mail campaigns, including vendor management, project management, and ensuring compliance with quality standards and USPS regulations.

Responsibilities

• Oversee all aspects of direct mail campaigns; day-to-day vendor relations and coordination, including estimating, sourcing programs, cost/profit review, coordination of all scheduled deliverables with vendors and monitoring inventory levels as needed
• Ensure all deliverables meet company and client quality standards and comply with United States Postal Service (USPS) regulations
• Manage direct mail programs by adhering to project schedules, auditing data processing steps performed at the vendor level, follow project data process/workflow specifications, QC vendor production and materials
• Ensure the printer properly maintains all production equipment to prevent any disruptions
• Request postage funding, reconcile postage usage and reporting on campaigns
• Monitor inventory levels and initiate recorders as needed to avoid shortages or overages
• Track the status of direct mail campaigns and provide timely activity reports
• Keep the client status document current and attend weekly status calls per the client requirements
• Provide accounting staff with information as needed to support client invoices, vendor invoice review, postage refunds and tasks needed to expediate the client billing process
• Participate and assist as needed on RFP’s, production audits for new business and project reporting as needed by mgmt
• Stay up to date on industry’s best practices, innovations, and evolving standards
• Perform other related duties as assigned by management

Skills

• Strong verbal and written communication skills; able to represent the company professionally with internal and external contacts
• Proficiency in Microsoft Office and internet-based applications
• In-depth knowledge of USPS regulations and compliance requirements
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Associate degree or equivalent required
• 5+ years' experience in direct mail production is required

Company Overview