[Remote] Manager, Commercial Operations, Incentive Compensation
Note: The job is a remote job and is open to candidates in USA. Integra LifeSciences is a company dedicated to innovating new treatment pathways to improve patient outcomes in healthcare. They are seeking a Manager of Incentive Compensation to lead a team responsible for overseeing incentive compensation and sales channel planning, ensuring alignment with business strategy and operational excellence. This role involves designing effective sales incentive programs and collaborating with various departments to enhance processes and drive sales performance.
Responsibilities
- Design and implement effective sales incentive compensation and quota programs for multiple sales channels that align with the company’s revenue and growth priorities
- Act as primary partner with HR, sales, sales operations and accounting/finance leadership to continuously improve incentive plan and SPIFF strategy/design, administration and payout accuracy
- Lead a team that manages territory alignment and changes, prepares monthly commissions for all sales organizations in CSS Neuro and Instrument and manages the preparation of dealer contracts
- Ensure accuracy and timeliness of commission and bonus payouts to sales teams and dealer network. Review and approve comp plan earnings prior to payment
- Improve and manage incentive policies and procedures
- Develop scalable processes for a rapidly growing sales organization while aligning with local policies and SOX requirements
- Lead Sales Compensation reviews, with facility to deliver executive level presentations and training to sales teams
- Develop a thorough understanding of compensation plan mechanics and payouts, with the ability to address queries from sales managers and sales reps concerning sales incentive plan
- Work with sales reps to provide understanding on how to maximize their plan performance
- Liaise with IS team to automate variable compensation reporting, providing secure and timely transparency to payout tracking
Skills
- Bachelor's degree in Business, Finance, or related field; MBA or advanced degree preferred
- 5+ years of progressive experience in commercial sales operations including incentive compensation execution and sales channel models
- Proven leadership experience in commercial sales operations within a global medical device or healthcare company
- Strong commercial mindset with a high degree of compliance and operational rigor
- Exceptional communication, collaboration, and stakeholder management skills
- Skilled in managing incentive compensation models
- Strong understanding of Direct, Dealer, and Distribution sales models and channel economics
- Territory and quota planning expertise, including account and hierarchy management
- Experience with distributor and dealer contracting, compliance, and lifecycle management
- Experienced analytical and problem-solving skills to drive insights and continuous improvement
- Strong cross-functional collaboration and stakeholder influence at senior leadership levels
- Operational excellence, including workflow improvement, process optimization, and automation
- Systems and data fluency across incentive compensation, CRM, ERP, and reporting platforms
- High attention to detail, financial accuracy, and regulatory compliance
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Power BI, Oracle, Salesforce.com, and Sales Performance Management systems
- Knowledge of data visualization tools and analytics platforms
Benefits
- Bonus
- Commission
- Equity
- Medical
- Dental
- Vision
- Life insurance
- Short- and long-term disability
- Business accident insurance
- Group legal insurance
- Savings plan (401(k))
Company Overview