(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory

Employer Industry: Logistics and Sustainable Packaging Why consider this job opportunity: - Comprehensive benefits package, including 100% company-paid medical, dental, and vision insurance for the employee - Unique onboarding experience with a 4–8 week trip to the company’s German headquarters for hands-on training - Generous Paid Time Off (PTO) policy to support work-life balance - 100% remote work with flexible, weekday-only hours — no shift work or weekend duties - High-impact role with long-term growth potential as part of the company’s U.S. expansion What to Expect (Job Responsibilities): - Monitor inventory levels and resolve discrepancies with customers and depots - Coordinate national and international freight, optimizing transport without pallet swaps - Serve as the main contact for contract customers via phone and email, managing the full order process - Collaborate with production, logistics, sales, and quality teams to support continuous improvement - Handle claims and resolve customer issues efficiently while maintaining accurate master data What is Required (Qualifications): - 2-4 years of experience in logistics coordination, supply chain operations, or a customer-facing role within the logistics industry - Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred - Excellent communication and problem-solving skills with a customer-first mindset - Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment - Proficiency in the Microsoft Office Suite, particularly Excel How to Stand Out (Preferred Qualifications): - Experience with an ERP system or a Transport Management System (TMS) is a strong plus - Fluency in English is required; German language skills are a significant advantage but not mandatory #Logistics #SustainablePackaging #RemoteWork #CareerGrowth #CustomerService We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr Salary: USD 48000 - 84000 per year Experience: 3 years required