[Remote] Lead Analyst, Consumer Insights Job Details | Southwire Company LLC
Note: The job is a remote job and is open to candidates in USA. Southwire Company, LLC is one of North America’s largest wire and cable producers, seeking a Lead Analyst, Consumer Insights. This role is responsible for translating contractor, distributor, and end-user data into actionable insights to drive product innovation and business growth within the Electrical Products portfolio.
Responsibilities
- Design and execute quantitative and qualitative research (surveys, jobsite interviews, field observations, product field testing, VOC programs)
- Analyze contractor behavior, buying patterns, and unmet needs across electrical categories
- Develop actionable insights on product usage, installation pain points, and productivity drivers
- Build segmentation models (contractor type, application, channel, jobsite needs)
- Partner with Product Management and Engineering to embed customer insights into NPI pipeline
- Translate insights into product requirements, feature prioritization, and value propositions
- Identify whitespace opportunities for new products and adjacent category expansion
- Analyze competitor products, channel strategies, and share shifts
- Convert complex data into clear, concise insights and recommendations
- Establish best practices for insights methodologies and data integrity
Skills
- Bachelor's Degree
- Specialized Degree: Marketing, Market Research, Business Analytics, Product Management, Engineering, Communications, Psychology, Sociology, or related field
- 8-11 Years Experience
- Field(s) of Expertise: Consumer insights, market research, VOC strategy, product marketing, commercial analytics, or related field supporting industrial, contractor, or manufacturing markets
- Consumer research, contractor/distribution channels, commercial or residential construction markets, B2B product insights, or industrial/manufacturing environment, Commercial & Residential Construction
- Master's degree
- Specialized Degree: Marketing Research, Business Analytics, Market Intelligence, Product Management, Engineering, Psychology, Sociology, or related field
- 12-14 Years Experience
- Field(s) of Expertise: Consumer insights, market research, product strategy, or commercial analytics
- Electrical products, construction products, industrial manufacturing, contractor research, channel marketing, or B2B customer insights
- Certifications in Market Research, Data Analytics, Product Management, or VOC methodologies
- Pragmatic Institute Certification
- Certified Market Research Analyst (CMRA)
- Insights Association coursework/certifications
- Tableau or Power BI certification
- Product Management certification
Benefits
- 401k with Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Supplemental Insurance Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave
- & More
Company Overview
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