[Remote] Key Sales Account Manager - Remote U.S.
Note: The job is a remote job and is open to candidates in USA. NSF is a leader in science-driven testing, inspection, and certification services, and they are seeking a Key Sales Account Manager to drive growth for their Food Claims business. The role involves building client relationships, expanding accounts, and delivering exceptional service by identifying sales opportunities and ensuring client success.
Responsibilities
- Proactively build a robust sales pipeline to achieve monthly and quarterly targets
- Consistently meet or exceed sales goals
- Drive client revenue growth by identifying new service opportunities, including:
- Researching client product lines for potential cross-sell opportunities
- Evaluating client public financial reports and industry announcements for alignment with NSF services
- Identifying innovative solutions for potential development by NSF to expand client impact
- Resolve client concerns proactively and coordinate with teams to optimize service and satisfaction
- Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery
- Support cross-selling by aligning NSF services with client goals
- Develop account strategies and adapt to meet targets
- Support sales through RFPs, proposals, and client reviews
- Maintain accurate CRM records for effective reporting and forecasting
Skills
- Bachelor's degree in Business, Marketing, Environmental or Food Science, or a related field
- Knowledge of organic product regulations and consumer packaged goods marketing
- 5+ years in outbound sales, including pipeline development and CRM-driven sales management
- 3+ years managing client accounts, ideally in TIC (testing, inspection, certification) or technical services
- Proven ability to develop and execute lead generation or marketing strategies that build a pipeline of qualified leads
- Excellent interpersonal, communication, and organizational skills
- Proficient in CRM systems (Salesforce, HubSpot) and Microsoft Office Suite
- Skilled at managing multiple priorities and collaborating across teams
- Willingness to travel 35% or more, including international travel
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