[Remote] Key Account Manager, Water Hygiene

Note: The job is a remote job and is open to candidates in USA. Solenis is a leading global provider of water and hygiene solutions, and they are seeking an experienced Key Account Manager – Water Hygiene to support their Chem-Aqua Healthcare Team. This role involves building and maintaining relationships with both internal and external customers while providing technical support and sales assistance to ensure effective water management plans are implemented for existing clients.

Responsibilities

• Primary role will be to support our Healthcare Corporate Accounts Team. The Key Account Manager – Water Hygiene will work with our sales force, customers, engineering, and technical marketing group to support ongoing water management plans for existing customers
• Responsibilities include administrative, technical, consultative, and sales support
• Participate in ongoing customer WMP meetings to provide technical support, remediation recommendations, and changes to operation to ensure patient safety
• Audit existing plans and confirm service expectations are being met
• Consult customers to determine the appropriate water treatment and maintenance practices to minimize the risks associated with Legionella and other waterborne pathogens
• Collaborate with technical marketing and engineering teams to improve processes, documentation, literature, and collateral material
• Other projects and administrative duties as assigned by manager

Skills

• Familiarity with premise plumbing systems both potable and non-potable
• Experience with water safety / water hygiene with a focus on Legionella management in water systems
• A Bachelor of Science with a GPA above 3.0. Focus on engineering, biology, or chemistry preferred
• Experience with the online platform LAMPS by HC Info
• Proficiency in Microsoft Power Point, Excel, Word, and Outlook
• Strong interpersonal skills and an affinity to working with an interactive team
• Great organizational skills, attention to detail, follow through, and ability to manage multiple projects at once
• A high level of professionalism and strong communication skills
• The ability to survey facilities, take detailed notes, and produce reports based on findings
• The ability to speak comfortably in front of large groups during training and education seminars
• A positive attitude, a commitment to client service and a willingness to support the office team with a variety of assignments

Benefits

• Employee-centric environment (regular corporate activities, personal relationships, small teams)
• Family-first attitude (work-life balance support, flexible hours)
• Approachable leadership (collaboration with top leaders, open-door policy)
• Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
• Paid vacation and holiday leave
• Wellness initiatives (on-site fitness facility and cafeteria, treadmill conference room, planned activities)
• Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
• Employee recognition programs (appreciation week, awards and ceremonies)
• Personal and professional development and growth
• Tuition reimbursement
• Financial wellness (retirement options, 401K match, employee credit union)
• Benefits package (medical, dental, vision, life, long and short-term disability)

Company Overview

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