[Remote] Key Account Manager, Remote (California-based only)

Note: The job is a remote job and is open to candidates in USA. HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the travel industry. They are seeking an experienced Key Account Manager to develop and manage a portfolio of key trade partner accounts, driving sustainable growth and strengthening long-term partnerships.

Responsibilities

• Manage, grow, and optimize an assigned portfolio of travel agent and trade partner accounts
• Analyze client productivity and performance to identify growth opportunities across TTV, operating margin, and revenue
• Drive client acquisition initiatives and identify new business opportunities through new products, destinations, markets, and distribution strategies
• Develop and maintain strong commercial relationships with key travel agent partners, acting as their primary point of contact
• Negotiate, implement, and monitor the performance of commercial agreements to ensure profitability and alignment with business objectives
• Work collaboratively with Sales, Strategic Accounts, and other internal teams to align regional and account-level strategies
• Conduct regular client interactions, including on-site sales visits; some travel and overnight stays may be required
• Represent the company at industry events, trade shows, client conferences, and networking opportunities
• Act as a key liaison between internal teams and external clients to ensure smooth communication and execution
• Continuously monitor account performance to maximize sales growth and proactively prevent churn
• Participate in strategic planning, forecasting, reporting, and customer relationship planning activities
• Identify and assess clients’ critical business needs and tailor solutions accordingly
• Ensure deep understanding and correct application of distribution rules to maximize product exposure and performance for clients

Skills

• Proven experience in a Key Account Manager, Account Manager, or Sales role within the B2B Travel industry
• Strong commercial acumen with a demonstrated ability to drive growth in sales, margin, and profitability
• Excellent analytical skills with the ability to interpret performance data and translate insights into action
• Proven track record in managing and growing client portfolios while consistently achieving or exceeding targets
• Strong negotiation, relationship management, and communication skills
• Ability to work cross-functionally and influence internal stakeholders to deliver shared objectives
• Self-motivated, results-driven, and comfortable working autonomously within a fast-paced, commercial environment
• Willingness to travel regularly within the assigned region
• Solid understanding of travel distribution models, products, and market dynamics
• Proficient in CRM tools and standard sales reporting methodologies

Company Overview