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[Remote] Key Account Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. US Conec, Ltd. is a trusted, global company that prides itself on engineering excellence—creating innovative connectivity solutions. They are seeking a results-driven Key Account Manager to manage strategic customer relationships, drive revenue growth, and align account strategies with company goals.

Responsibilities

  • Achieve budgeted sales levels across assigned product lines
  • Manage selling expenses within established limits or budget
  • Own and grow relationships with assigned Core, Key, and Growth Accounts
  • Establish and maintain strong relationships with key decision-makers
  • Align US Conec business planning with customer strategic goals
  • Coordinate internally with Customer Service, Product Management, Engineering, and Manufacturing
  • Support Strategic Account Managers with objectives and programs
  • Assist Inside Sales Representatives and Customer Service teams through coaching and supervision
  • Maintain high-level knowledge of multi-fiber connectors, single fiber connectors, optical cable termination methods, and optical networking standards
  • Promote US Conec products using professional selling techniques and technical expertise
  • Participate in sales programs and promotions to increase market share
  • Contribute to marketing initiatives including press releases, promotional literature, and trade show planning
  • Identify new product opportunities and communicate market insights to Product Management
  • Analyze customer markets, business drivers, and strategic needs to inform account planning
  • Provide monthly reports to the Regional Sales Manager
  • Coordinate resolution of product-related field performance issues

Skills

  • Bachelor's degree or equivalent experience; technical or engineering background a plus
  • Minimum 3 years of commercial experience in the fiber optic industry
  • Strong knowledge of fiber optic cable, connectors, and hardware
  • Advanced PC skills including Salesforce.com, Excel, Word, and PowerPoint
  • Excellent interpersonal, verbal, and written communication skills
  • Strong presentation and relationship-building abilities
  • Willingness to travel as needed

Benefits

  • Competitive base salary with performance-based bonus potential.
  • 4 weeks of PTO to relax and recharge.
  • Health, dental, and vision plans to support you and your family.
  • 401(k) retirement savings plan with employer match and planning resources.
  • A collaborative, team-based culture focused on innovation and customer success.
  • Paid holidays and employee recognition programs.
  • Opportunities to work with global customers and industry leaders.
  • Community engagement and STEM outreach initiatives.

Company Overview

  • US Conec is a leader in providing passive components for high density optical interconnects. It was founded in 1992, and is headquartered in Hickory, North Carolina, USA, with a workforce of 201-500 employees. Its website is http://www.usconec.com/.
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