[Remote] Key Account Manager
Note: The job is a remote job and is open to candidates in USA. Axalta is a leader in the coatings industry, known for its innovative solutions. The Key Account Manager is responsible for managing strategic relationships with retail partners, driving revenue growth, and ensuring operational excellence across the retail business.
Responsibilities
- Build and maintain strong relationships both externally with retail partners and internally across Axalta’s cross-functional teams
- Establish multi-level relationships across customer organizations (commercial, operational, and leadership)
- Partner closely with internal teams, including Sales, Supply Chain, Marketing, Product, and Finance
- Serve as the central point of coordination for all account-related activity
- Lead regular alignment meetings to ensure clear communication of priorities, risks, and opportunities
- Lead assortment planning, line reviews, and assortment optimization to expand category presence
- Identify and execute incremental opportunities, including new item placement and distribution gains
- Drive off-shelf opportunities (end caps, displays, seasonal programs, tests, etc.)
- Ensure strong execution of planogram resets and merchandising standards
- Develop and execute promotional plans aligned with retailer strategies and financial targets
- Support both new business growth and retention of existing business
- Develop and execute joint business plans that align with customer and company objectives
- Coordinate cross-functional execution of product launches, promotions, and key initiatives
- Ensure readiness across supply chain, inventory, and pricing to support retail execution
- Contribute to the customer’s broader category strategy and long-term growth plans
- Monitor sales, inventory, service levels, and promotional performance
- Identify risks and opportunities and translate them into actionable plans
- Drive improvements in in-stock performance, operational efficiency, and profitability
- Ensure alignment to financial targets and effective use of trade investment
- Conduct sales analysis and provide input into demand forecasting to support inventory planning, promotional execution, and overall business performance
Skills
- Bachelor's Degree and/or 5+ years of relevant experience required
- Strong understanding of retail fundamentals, including merchandising, promotions, and inventory management
- Solid business and financial acumen
- Effective leader and communicator
- Results-driven with strong ownership mindset
- Collaborative and team-oriented
- Strong organizational and execution skills
- Ability to influence and negotiate across multiple stakeholders
- Professional, adaptable, and self-motivated
- Experience managing or selling into retail accounts strongly preferred
Company Overview