[Remote] IT Project Management Senior Advisor

Note: The job is a remote job and is open to candidates in USA. The Cigna Group is a global leader in contingent talent services, seeking an AI Governance Lead to own and evolve the enterprise AI governance framework. This role involves creating policies and controls to enable responsible AI adoption while collaborating with various stakeholders to ensure compliance and operational efficiency.

Responsibilities

• Policy Ownership & Governance Frameworks
• Draft, maintain, and operationalize enterprise Responsible AI policies, standards, and procedures (e.g., scope, definitions, approvals, roles/accountabilities, documentation requirements)
• Establish governance requirements across the AI lifecycle (intake → design → build → validate → deploy → monitor → retire), including change control and exception handling
• Translate policy into practical delivery guidance (playbooks, decision trees, “how-to” guides) that teams can adopt without slowing down product velocity
• AI Risk Tiering, Controls & Guardrails (Enablement with Containment)
• Design and continuously improve an AI risk tiering model (e.g., Tier 0–4) based on factors such as impact, autonomy, data sensitivity, regulatory exposure, and customer/member risk
• Define control sets by tier (e.g., human-in-the-loop requirements, testing depth, monitoring frequency, model governance artifacts, approval gates)
• Establish governance patterns that teams can reuse (approved prompts/patterns, model cards, data sheets, red teaming, evaluation protocols, safe deployment architectures)
• Build “fast paths” for low-risk use cases and tighter governance for higher tiers—balancing scale and safety
• Cross-Functional Stakeholder Collaboration
• Serve as the primary convener across Security, Privacy, Compliance, Legal, Risk Management, Audit, and Data Governance to align on expectations and integrate controls
• Lead working sessions to resolve ambiguity, drive decisions, and translate stakeholder needs into implementable governance requirements
• Partner with platform and engineering leaders to embed governance into tools and workflows (e.g., intake forms, CI/CD gates, logging/monitoring, policy-as-code where feasible)
• Governance Operations & Portfolio Oversight
• Define and run governance decisioning forums (e.g., risk review boards, architectural review checkpoints, tier adjudication)
• Implement a governance intake and review process for AI solutions (including evaluation of risk tier, required artifacts, and control readiness)
• Track and report governance KPIs: adoption of standards, compliance rates, exceptions, time-to-approval, post-deployment incidents, drift/monitoring health
• Responsible AI Assurance (Validation, Monitoring, Audit Readiness)
• Establish requirements and templates for: bias/fairness evaluation, explainability, robustness/safety testing, privacy impact assessment, and security threat modeling
• Ensure production AI systems have adequate monitoring, logging, and incident response processes (including escalation paths and rollback plans)
• Maintain documentation and evidence to support internal/external audits, regulatory inquiries, and executive reporting
• Change Management & Workforce Enablement
• Create training and communications that drive consistent governance adoption across product, engineering, and business teams
• Build communities of practice and “governance champions” within delivery teams to scale the operating model

Skills

• Bachelor's Degree Required
• Policy craftsmanship: clear, implementable policy writing and standards design
• Risk-based thinking: tiering, controls mapping, and pragmatic decisioning
• Influence & facilitation: ability to align diverse stakeholders and drive outcomes
• Operational rigor: metrics, governance cadence, audit readiness
• Enablement mindset: scalable patterns and 'paved roads' that accelerate safe adoption

Benefits

• Medical
• Dental
• Vision
• 401K(provided minimum eligibility hours are met)

Company Overview