[Remote] IT Operations Engineer II - AI Integrations
Note: The job is a remote job and is open to candidates in USA. TEKsystems is a healthcare technology company that helps independent primary care practices succeed in value-based care. They are seeking an IT Operations Engineer II to manage and integrate enterprise AI tools, ensuring they are properly configured, secured, and operationally managed within the organization.
Responsibilities
- Operationally manage and administer enterprise AI tools including Claude Code, Claude Cowork, and Gemini Enterprise as they are onboarded into the organization. (30% of time)
- Build and maintain the connectors and integration layers that tie AI tools into existing IT systems, workflows, and data sources. (20% of time)
- Ensure AI tools are properly configured, secured, and governed in alignment with data security, NIST, and healthcare compliance requirements. (20% of time)
- Monitor system health and operational performance of AI tools and integration layers; support incident response and troubleshooting when issues arise. (20% of time)
- Develop and maintain SOPs, documentation, and disaster recovery strategies for AI-integrated toolsets. (10% of time)
Skills
- 2+ years in IT Operations, SysAdmin, or DevOps with a genuine track record of managing enterprise tools and systems in a production environment
- Hands-on experience operationally managing or administering enterprise AI tools such as Claude Code, Gemini Enterprise, Microsoft Copilot, or similar platforms
- Experience building or managing connectors and integrations between enterprise IT tools and AI systems
- Strong understanding of data security, governance, and compliance implications when connecting IT systems to AI agents
- Python and/or API experience for building automated workflows and integrations
- Direct experience with Claude Code, Claude Cowork, or Gemini Enterprise in a production environment
- Experience with iPaaS platforms such as Workato, Tray.io, or Okta Workflows
- Knowledge of Datadog or similar observability tools for monitoring AI tool performance
- Understanding of SOX, SOC II, or NIST compliance frameworks in an IT operations context
- Experience with LangChain or similar AI orchestration frameworks
- PowerShell scripting for automation and workflow management
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan 6 Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Company Overview