[Remote] Inside Sales Representative

Note: The job is a remote job and is open to candidates in USA. Vantage Point Solutions is a customer-focused, technology-driven engineering and consulting firm serving various industries. The Inside Sales Representative drives revenue growth for the Network & Security Services team by managing prospecting, lead qualification, and deal progression.

Responsibilities

• Conduct outbound and inbound sales calls to support new and existing customers
• Follow up on proposals, quotes, and open opportunities with customers
• Qualify inbound inquiries and outbound leads through discovery calls; identify needs, decision makers, timelines, and budget
• Manage customer communication throughout the sales cycle, ensuring clear next steps and timely follow-up to move opportunities forward
• Build and maintain a healthy sales pipeline by consistently scheduling meetings and generating net-new opportunities
• Identify upsell and cross-sell opportunities within existing accounts and coordinate with account leadership to expand services
• Own and progress opportunities from initial qualification through close, keeping deals moving through defined sales stages
• Maintain accurate CRM records (contacts, activities, notes, stages, next steps, and close dates) to support forecasting and pipeline visibility
• Coordinate internal resources (network engineering, cybersecurity, NOC, managed services) for discovery, solution scoping, and customer meetings
• Maintain a strong sales cadence: schedule next meetings, document action items, and ensure opportunities advance on timeline
• Support quoting and solution proposals by gathering requirements, coordinating approvals, and ensuring pricing/terms are presented clearly to customers
• Work closely with Network Services, Security Services, and leadership teams to support active sales efforts
• Ensure handoff of won opportunities to delivery teams includes accurate scope and expectations
• Provide regular updates on pipeline health, deal progress, risks, and next steps to sales leadership
• Help identify process improvements to streamline proposal development and tracking
• Log all customer interactions (calls, emails, meetings) and outcomes to maintain strong activity hygiene
• Generate routine reports on activity, pipeline, conversion rates, and win/loss trends
• Support forecasting efforts by keeping opportunity data current and surfacing risks to close dates and deal health

Skills

• Strong verbal and written communication skills, with the ability to lead customer conversations
• Comfortable with high-volume phone-based outreach, including cold calling
• Highly organized with strong attention to detail and consistent pipeline discipline
• Ability to manage multiple opportunities and sales cycles simultaneously, prioritizing by value and close date
• Proficiency with Microsoft 365 (Outlook, Excel, Word, Teams)
• Ability to work independently while partnering with technical teams to align solutions to customer needs
• Experience in inside sales or business development (prospecting, discovery, objection handling, and closing)
• Familiarity with networking, cybersecurity, or managed services
• Experience using CRM tools daily to manage pipeline and activity (e.g., Zoho CRM, Zoho Analytics, or similar)
• Comfortable discussing pricing, basic terms, and renewal timelines with customers and escalating exceptions as needed
• Understanding of quoting and proposal workflows as part of a sales process (helpful, not required)

Benefits

• Medical
• Dental
• Vision
• Life
• Disability insurance
• 401(k)
• And more

Company Overview