[Remote] HR Operations Generalist

Note: The job is a remote job and is open to candidates in USA. Ivy City Co. is a company that celebrates motherhood through its inclusive fashion brand. They are seeking a Senior HR Operations Generalist to manage day-to-day HR operations, including payroll, benefits, and compliance, ensuring a seamless experience for employees while maintaining organizational structure.

Responsibilities

• Own semi-monthly payroll processing, ensuring employees are paid accurately and on time
• Process new hires, compensation changes, deductions, bonuses, and other payroll updates
• Maintain payroll records and ensure accuracy across HR systems
• Research and resolve payroll discrepancies
• Maintain employee records and HR documentation in accordance with company policies and legal requirements
• Maintain 401k and benefits reconciliations with payroll
• Coordinate new hire onboarding, including offer documentation, I-9 and E-Verify completion, benefits enrollment, orientation scheduling, and equipment coordination
• Help establish a more consistent and automated onboarding process that creates a positive experience for new employees
• Manage employee offboarding, including separation documentation, COBRA administration, unemployment claims, and required compliance activities
• Ensure personnel files remain complete, organized, and audit-ready throughout the employee lifecycle
• Serve as the primary point of contact for employee benefits questions and issue resolution
• Administer health benefits, leave programs, and protected leaves, including FMLA, ADA, and parental leave
• Coordinate annual Open Enrollment, including employee communications and enrollment support
• Partner with the company's benefits broker on renewals and ongoing administration
• Manage workers' compensation claims and unemployment claims
• Complete annual ACA reporting, including Forms 1095 and related compliance requirements
• Monitor changes in employment law and help ensure ongoing compliance across multiple states
• Maintain HR policies, required notices, and compliance documentation
• Keep HR processes organized, efficient, and well documented
• Coordinate recurring HR administrative tasks, reminders, and required employee communications
• Support employee engagement surveys through administration, reporting, and follow-up
• Assist with seasonal hiring administration during peak business periods
• Identify opportunities to improve HR processes, documentation, and overall operational efficiency
• Project manage by collaborating with President, external law firm and other Ivy City Co team members, on various legal-related initiatives ensuring compliance and projects reach milestones and completion

Skills

• 5+ years of experience in HR Operations or as an HR Generalist
• Experience independently processing payroll from start to finish
• Strong knowledge of federal and multi-state employment laws and regulations
• Experience administering benefits, leave management, ADA accommodations, FMLA, COBRA, ACA, workers' compensation, and unemployment claims
• Ability to work independently with minimal supervision while managing multiple priorities
• Exceptional organizational skills and attention to detail
• Strong written communication and documentation skills
• Experience partnering with payroll providers, benefits brokers, and external HR vendors; Has familiarity with Gusto, QBO, When I Work, Employee Navigator & GBS Benefits
• HR certification (PHR, SHRM-CP, SHRM-SCP, or SPHR) is a plus but not required

Company Overview