Remote Hotel & Resort Reservation Specialist
Location: Remote (U.S.)
About Us
We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.
Job Description
We are seeking a detail-oriented and customer-focused Remote Hotel & Resort Reservation Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.
Responsibilities
- Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
- Provide personalized recommendations based on clients’ preferences and budgets.
- Work closely with top travel suppliers to secure exclusive deals and promotions.
- Stay informed on industry trends, travel policies, and supplier offers.
- Handle client inquiries, modifications, and cancellations in a professional and timely manner.
- Maintain accurate records of bookings and client interactions.
- Participate in training sessions and supplier webinars to enhance industry knowledge.
Qualifications
- Must be 18+ and legally authorized to work in the U.S.
- Excellent communication and customer service skills.
- Passion for travel and helping others create unforgettable experiences.
- Self-motivated with the ability to work independently.
- Comfortable using online booking platforms and learning new software.
- Prior experience in customer service or sales is a plus but not required.
How To Apply If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Compensation & Benefits Flexible Schedule: Work full-time or part-time from anywhere. Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives. Training & Certification: Gain access to ongoing education and industry support.