Remote Front Desk Receptionist / Virtual Receptionist (Full-Time)

Job Overview Majestic Mold and Tool, Inc. is seeking a professional and customer-focused Remote Front Desk Receptionist (Virtual Receptionist) to manage front desk responsibilities in a fully remote environment. In this role, you will be the first point of contact for callers, clients, and partners, handling incoming communications, scheduling, and administrative coordination. This is ideal for someone with strong communication skills, a positive attitude, and the ability to stay organized while working from home. What You’ll Do Answer and manage incoming phone calls using a virtual phone system Respond to emails and online inquiries in a timely and professional manner Schedule appointments, meetings, and manage calendars Route calls and messages to the appropriate departments Maintain accurate records of calls, messages, and client interactions Assist with data entry, document organization, and administrative tasks Provide excellent customer service and represent the company professionally Support internal teams with coordination and communication tasks Ensure all communications are handled efficiently and courteously What We’re Looking For Experience as a Receptionist, Virtual Assistant, Customer Service Representative, or similar role Strong verbal and written communication skills Professional phone etiquette and customer service mindset Ability to multitask and stay organized in a remote environment Basic computer skills (Microsoft Office or Google Workspace) Comfortable using communication tools (Zoom, Microsoft Teams, Slack, etc.) Reliable internet connection and a quiet workspace Nice to Have (Not Required) Experience with virtual phone systems or call handling software Background in manufacturing or B2B environments Experience with CRM systems or scheduling tools Why You’ll Love This Role Competitive pay based on experience 100% remote (work from home) Flexible and supportive work environment Opportunities for growth and advancement Paid time off (PTO) and company holidays Ongoing training and support Why Join Majestic Mold and Tool, Inc.? We are a growing company that values professionalism, communication, and efficiency. As a Remote Front Desk Receptionist, you will play a key role in maintaining strong communication with clients and supporting our daily operations—all from the comfort of your home.