[Remote] Field Technician I

Note: The job is a remote job and is open to candidates in USA. AVT Technology Solutions GLM is seeking a Field Technician I who will provide support and maintenance for computer systems. The role involves diagnosing and repairing hardware components while ensuring effective communication with customers and technical teams.

Responsibilities

• Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications
• Provides technical information as needed for further diagnostic work, project planning, etc
• Provides some base installation services and replacement of hardware components
• Follow provided work instructions and adheres to daily administrative tasks

Skills

• Knowledgeable in manufacturers' system design and specifications
• Able to diagnose, repair and replace computer system hardware components
• Able to effectively utilize associated tools, meters, adaptors, and other equipment
• Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al
• 1-2 Years of relevant work experience
• Experience and expertise in diagnosing, replacing and testing various computer systems and components. This includes, but not limited to, experience with computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing and labeling
• Other Education / Certifications: CompTIA A+ or Network+ certification or other OEM certifications
• Must be able to drive a motor vehicle
• Ability to work in low to the ground and or confined areas without restrictions
• Ability to climb and work on a ladder
• Ability to consistently bend, squat and twist without restriction
• Ability to drive/sit for long periods of time and travel on an airplane
• Standby rotation and after-hours availability
• Ability to lift up to 50 LBS unassisted

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Company Overview