[Remote] Field Engineer Education Specialist
Note: The job is a remote job and is open to candidates in USA. QuidelOrtho is a leading in vitro diagnostics company that focuses on advancing the power of diagnostics for a healthier future. They are seeking a Field Engineer Education Specialist to deliver technical training for Field Engineers and customers on servicing QuidelOrtho diagnostic systems, utilizing both in-person and virtual methods.
Responsibilities
- Deliver high quality instrumentation training to Field Service Engineers or customer biomedical engineers in a highly regulated environment on the safe and efficacious troubleshooting, repair, and maintenance of QuidelOrtho products. Additionally, will be responsible for facilitating training for internal customers including, sales, technical support, and other QuidelOrtho staff as needed
- Responsible for maintenance, repair, and modification of FE training equipment, including technical audio and video used to deliver virtual training
- Assist in the development of training content for new and existing products including continuing education materials with a focus on delivery using the latest technologies
- Responsible for coordinating and managing classroom inventories and supplies to ensure the delivery of successful training programs, in a cost-effective manner
- Will maximize training outcomes by providing coaching, delivering Train-the-Trainer programs, and conducting follow-up activities with fellow trainers to enhance organizational effectiveness
- Participate on cross-functional teams and projects including, but not limited to: product development, service publications, written and online training documentation, and continuous learning initiatives for North America
- Build and maintain sound working relationships with sales and service management at all levels
- Perform ride-along activities with Field Engineers to identify and promote best practices and to remain current on QuidelOrtho products. May also ride with new Field Engineers to provide coaching or performance evaluation
- Perform other work-related duties as assigned
Skills
- Education: Minimum of an Associate's degree (Electrical, Mechanical, or Biomedical Engineering preferred) or equivalent 2 years experience
- Experience: 5+ years of experience with troubleshooting, repairing, and maintaining complex electrotechnical systems
- Demonstrated experience delivering technical training (in-person and/or virtual)
- Strong communication and presentation skills
- Travel: Ability to travel up to 75% domestic and/or international
- This position is not currently eligible for visa sponsorship
- Experience training on diagnostic or regulated medical devices
- Experience with video-based, blended or classroom learning design and development
- Instructor certification (QuidelOrtho or equivalent)
- Experience with LMS platforms and virtual training tools
Benefits
- Bonus eligible
- Medical, dental, vision, life, and disability insurance
- 401(k) plan
- Employee assistance program
- Employee Stock Purchase Plan
- Paid time off (including sick time)
- Paid Holidays
Company Overview