[Remote] Field Custom Services Project Manager - Dallas/Fort Worth, TX
Note: The job is a remote job and is open to candidates in USA. Best Buy is a leading retailer that aims to enrich lives through technology. They are seeking a Field Custom Services Project Manager to oversee custom installation projects, lead a team of installers, and ensure operational consistency and performance accountability in the Dallas/Fort Worth area.
Responsibilities
- Ensure operational consistency, strategic alignment, and performance accountability
- Build and maintain an exceptional team culture centered around engagement and belonging
- Lead all custom installation projects to completion accurately, on-time, and within budget
- Conduct site visits to drive technical expertise, safety compliance and customer experience
- Work directly with in-home designers to ensure fulfillment and complex sales strategies are being executed, and communicate your findings with field leaders
- Act as the main point of contact for customers regarding custom services through the fulfillment phase
- Support the safety, cleanliness and organization standards of retail warehouses
Skills
- 2 years of experience as a supervisor or manager
- 2 years of sales, installation, operations or customer service experience
- Current, valid driver's license
- Must be at least 21 years old
- Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
- Acquire and maintain any state or local licensing, as required, within 90 days of hire
- Experience working in custom integration, project management, construction or related field
- Experience managing a remote workforce
- Bachelor's degree in operations management, distribution, logistics, business or related field
Benefits
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
- Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility.
- Intermittent or reduced-schedule leave is also available for certain medical or family care leaves.
- Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
- Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.
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