[Remote] Executive Director-Business Operations

Note: The job is a remote job and is open to candidates in USA. Mayo Clinic Healthcare London is a top-ranked provider dedicated to putting the needs of patients first while also caring for their employees. They are seeking an Executive Director-Business Operations who will provide executive leadership for philanthropic financial operations and ensure that all philanthropic revenue is managed with integrity and compliance. The role involves significant autonomy in decision-making and requires strong leadership in a matrixed environment.

Responsibilities

• Reports to the Vice Chair of Development Operations
• Serves as a senior executive advisor to the Chief Development Officer (CDO) and partners closely with the Chief Financial Officer (CFO) and Enterprise Finance leadership
• Provides executive leadership for Development’s philanthropic financial operations, including direct supervision of the Gift Processing function and close partnership with Development Finance
• Leads through a matrixed leadership structure and operates with delegated authority to set strategic direction, policies, and governance for philanthropic financial operations across the Department of Development
• Establishes and oversees the strategic framework that ensures all philanthropic revenue – across gifts, pledges, endowments, and complex giving vehicles – is managed with integrity, transparency, and full regulatory compliance in support of Mayo Clinic’s mission
• Partners with the CDO, CFO, and other leaders to inform institutional decision-making related to philanthropic revenue, philanthropic forecasting, and transformational giving strategies
• Exercises significant autonomy and authority in setting direction, approving financial models and assumptions, and establishing enterprise-wide standards for gift administration, financial reporting, and risk management
• Combines financial strategy, executive advisory responsibility, and managerial oversight
• Leads through influence in a highly matrixed environment, balancing long-range strategy with stewardship of critical day-to-day operations that support Mayo Clinic’s philanthropic and financial sustainability

Skills

• Bachelor's degree in Business Administration, Finance, Accounting, or related field required
• Ten (10) or more years of progressive leadership experience in nonprofit finance, healthcare finance, or philanthropic financial administration, including demonstrated enterprise-level responsibility
• Significant experience advising senior executives and influencing decision-making is required
• Proven experience modeling and structuring complex, transformational gift agreements (e.g., multi-year pledges, conditional gifts, endowments) and in forecasting and developing long-range financial plans for a complex organization
• Demonstrated success leading senior leaders and managing multi-layered teams within a matrixed environment is required
• Master's degree in Finance, Business Administration, or related field preferred
• Deep knowledge of CASE standards, IRS regulations for charitable giving, fund accounting, and governance practices related to charitable giving in a healthcare or academic environment strongly desired
• Experience in partnering directly with C-suite executives and enterprise finance leaders is preferred
• Demonstrated executive presence, strategic agility, and ability to lead through influence and ambiguity is desired
• Previous experience in a healthcare philanthropy or academic development setting is a plus
• Familiarity with donor databases and financial systems (e.g., CRM and accounting software) used in gift processing and reporting
• Proven ability to lead in a complex, matrixed organization with multiple stakeholders; must be comfortable with ambiguity and adept at building consensus
• Demonstrated competencies in strategic thinking, project management, and process improvement are important
• Must exemplify strong integrity, professionalism, and confidentiality in handling sensitive donor and financial information
• Excellent interpersonal and leadership skills, including the ability to mentor staff, collaborate across departments, and inspire trust and confidence among colleagues and partners

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
• Benefits Eligible: Yes
• 100% remote work
• Full time
• Monday - Friday, Business Hours

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