[Remote] Enterprise Account Manager (Expansion AE)

Note: The job is a remote job and is open to candidates in USA. Fleetio is a modern software platform that helps organizations manage their fleet operations. As an Enterprise Account Manager, you will develop relationships with high-value customers, driving expansion revenue and managing post-sale growth journeys.

Responsibilities

• Uncover opportunities for expansion within existing key accounts and demonstrate the strategic and financial value our partnership brings to our customers
• Drive ARR expansion by aligning our products and features with customer goals and objectives and partnering with senior-level stakeholders to achieve business objectives
• Achieve NRR objectives by managing complex renewal contracts and processes, as well as upselling and cross-selling new and additional products
• Partner closely with Fleetio’s Customer Success team to maximize product adoption and optimization, value, and satisfaction
• Communicate and present product demonstrations virtually (via teleconference) or in person
• Serve as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challenges

Skills

• 5+ years of sales and Enterprise Account Management experience with a track record of consistently and decisively exceeding quotas
• Experience owning customer relationships throughout the customer lifecycle (from onboarding to utilization and expansion)
• Extensive track record of undercovering customers business objectives to unlock previously unknown expansion opportunities, building multi-threaded and senior-level customer relationships, and articulating data-backed assessments of return-on-investment (ROI) to large-scale enterprises
• Experienced and comfortable addressing C-Suite executives, operations managers, and sales executives
• Relish opportunities to travel to view customer operations in-person to understand their use of technology and what opportunities exist for improvement or expansion
• Keen sense of timing, killer presentation skills, and the confidence to push back when necessary
• Ability to remain focused and disciplined with your time
• Results-driven, highly organized, and the ability to thrive under pressure
• Resourceful and determined, yet not afraid to ask for help
• Excited by technology and its ability to make you more productive
• Working in high paced, rapidly changing organization
• Ability to travel as needed– up to 30% of time anticipated, usually for short stints (1-3 days, depending on location)

Benefits

• Multiple health/dental coverage options (100% coverage for employee, 50% for family)
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks (increases at year two!)
• 12 company holidays + 2 floating holidays
• Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
• FSA & HSA options
• Short and long term disability (short term 100% paid)
• Community service funds
• Professional development funds
• Wellbeing fund - $150 quarterly
• Business expense stipend - $125 quarterly
• Mac laptop + new hire equipment stipend
• Fully stocked kitchen with tons of drinks & snacks (BHM only)
• Remote working friendly since 2012 #LI-Remote

Company Overview