[Remote] Director, User Experience & Design
Note: The job is a remote job and is open to candidates in USA. insightsoftware is a global provider of reporting, analytics, and performance management solutions. They are seeking a Director, User Experience and Design to lead the design of embedded analytics experiences across a complex product environment, focusing on user interaction models and collaboration with engineering teams.
Responsibilities
- Own and evolve the embedded analytics design system, defining component libraries, interaction patterns, and usage guidelines that scale across multiple product teams and development tracks
- Establish and govern user interaction models for complex analytics surfaces including dashboards, data visualizations, filtering systems, drill-down experiences, and contextual data exploration
- Define and document design standards, ensuring consistency of experience across embedding contexts, host applications, and diverse end-user environments
- Drive adoption of design system components and patterns across teams, providing guidance and governance to maintain coherence at scale
- Partner with Product Management to establish and operationalize a scalable user research practice
- Partner deeply and daily with frontend, backend, and platform engineering teams to translate design intent into technically sound, implementable solutions — acting as a true co-creator rather than a handoff-driven designer
- Collaborate with engineering leads to understand technical constraints and opportunities early in the design process, shaping interaction models that are both user-centered and architecturally achievable
- Participate actively in sprint ceremonies, architecture discussions, and technical reviews, contributing UX perspective to decisions that impact the end-user experience
- Define and maintain design tokens, API contracts for UI components, and shared front-end specifications in alignment with engineering conventions
- Champion a continuous feedback loop between design and engineering, using prototypes, annotations, and paired working sessions to reduce ambiguity and accelerate implementation
- Leverage AI-powered design and prototyping tools (such as GitHub Copilot, Cursor, Figma AI, and other generative toolsets) to accelerate wireframing, component generation, and design specification workflows
- Use AI toolsets to rapidly generate and validate interaction alternatives, enabling faster design iteration and more informed decision-making across the team
- Apply AI-assisted approaches to automate repetitive design tasks, produce production-ready component documentation, and support accessibility review and QA processes
- Stay current with the evolving landscape of AI tools relevant to UX practice and actively advocate for their adoption where they provide meaningful efficiency or quality gains
- Model effective human-AI collaboration for the broader design organization, sharing workflows and best practices that uplift team capability
- Operate as a principal-level UX leader, influencing product strategy, roadmap prioritization, and design investment decisions through a deep understanding of user needs and analytics use cases
- Partner with Product Management and Engineering to align UX strategy with data platform capabilities and business priorities
- Facilitate design reviews, workshops, and critique sessions across multi-team contexts, driving alignment and resolving design ambiguity at scale
- Mentor and coach other designers, contributing to the growth of UX craft and embedded analytics expertise across the organization
Skills
- 8+ years of UX design experience, with at least 3 years at a principal or senior-lead level on complex, multi-team product environments
- Demonstrated expertise in defining and maintaining design systems for web-based products, including component libraries, interaction guidelines, and governance processes
- Proven track record designing embedded analytics, business intelligence, or data visualization experiences — with deep understanding of how users explore, interpret, and act on data
- Hands-on experience partnering with engineering teams through all phases of design and implementation, including participation in Agile/Scrum delivery processes
- Proficiency with AI-powered design toolsets and demonstrated ability to integrate them into day-to-day design and prototyping workflows
- Strong systems thinking and the ability to design scalable interaction models that hold coherence across embedding contexts and user personas
- Excellent communication and facilitation skills, with the ability to present design rationale clearly to executive, product, and engineering audiences
- Proficiency in Figma, including component architecture, auto-layout, variables, and design token management
- Experience designing for embedded analytics platforms or BI tools (e.g., Tableau Embedded, Looker, Power BI Embedded, Sisense, or equivalent)
- Familiarity with front-end web technologies (HTML, CSS, React or similar frameworks) sufficient to communicate precisely with engineers and evaluate implementation fidelity
- Experience using AI code-assist tools (Cursor, GitHub Copilot, or similar) to build interactive prototypes or contribute to front-end implementation
- Background working with data engineering or analytics engineering teams and comfort with concepts such as semantic layers, data models, and query performance
- Experience establishing UX design operations practices in large or growing design organizations
Benefits
- Competitive compensation, equity, and comprehensive benefits.
- Flexible, remote-friendly working arrangements.
- For non-sales roles, you may be eligible for a bonus.
- For sales roles, this range includes a commission target.
Company Overview
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