[Remote] Director, Product Management, Consumer
Note: The job is a remote job and is open to candidates in USA. Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance. They are seeking a Director of Product Management to lead the Consumer Product team, responsible for creating a delightful digital experience for users and driving the strategy and execution of core consumer products.
Responsibilities
- Lead, mentor, and grow a team of product managers, fostering a culture of ownership, experimentation, and continuous improvement
- Set clear goals and development plans for direct reports; conduct regular performance reviews and provide ongoing coaching
- Partner with recruiting to grow the PM team as the business scales, identifying talent and building a strong hiring pipeline
- Create clarity and alignment across the team on priorities, roadmap, and success metrics
- Define and own the multi-year product vision and roadmap for the Consumer Product team, aligned to company strategy and growth objectives
- Translate business goals into clear product bets, sequenced for maximum impact and learnings
- Identify new market opportunities — including new insurance products such as Indexed Universal Life and Whole Life — and develop go-to-market strategies to capture them
- Stay ahead of consumer trends, competitive dynamics, and emerging technologies to inform the product strategy
- Own the end-to-end consumer experience, from top-of-funnel acquisition through purchase and onboarding, driving measurable improvements to conversion rates and user satisfaction
- Educate consumers on the need for Life Insurance and empower them to purchase the right type and level of coverage for their families
- Champion a culture of rapid experimentation: define hypotheses, design tests, and use results to drive product decisions with rigor and speed
- Remove friction from the application experience and identify opportunities to motivate users toward completion and coverage
- Ensure all consumer experiences are built on a foundation of accessibility, delight, and simplicity
- Serve as the senior product voice in cross-functional forums, influencing roadmap prioritization and resource allocation decisions
- Build strong working relationships with Engineering, Design, Data Science, Marketing, and Actuarial partners
- Communicate product strategy, progress, and results clearly to executive leadership and the broader organization
- Drive alignment on shared goals across product, engineering, and business teams to ensure cohesive execution
Skills
- 8+ years of experience as a product manager at a high-growth technology company, building consumer products at significant scale
- 3+ years of experience managing and developing product managers, with a track record of growing high-performing PM teams
- Exceptional ability to generate, test, and refine hypotheses using a blend of data, user insights, and market trends — ensuring product decisions are both innovative and impactful
- Strong analytical orientation with a focus on data-driven decision making; ability to measure success rigorously across a portfolio of bets
- Proficiency in self-serve analytics using tools like SQL and Amplitude; comfort partnering with data science for complex analysis
- Proven ability to transform strategic ideas into actionable roadmaps, rapid prototypes, and iterative, feedback-driven product improvements
- Demonstrated experience leading and scaling PM organizations, including hiring, onboarding, and developing talent
- Ability to operate effectively at multiple altitudes — from setting long-term vision to rolling up sleeves on execution when needed
- Exceptional communication and executive presence; ability to influence without authority across functions and levels
- Deep track record of solving hard customer problems and translating them into durable business growth
- Experience in fintech, insurtech, or other regulated consumer industries is a plus
Company Overview
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