[Remote] Director of Marketing Operations
Note: The job is a remote job and is open to candidates in USA. Runpod is a foundational platform for developers to build and run custom AI systems that scale. The Director of Marketing Operations will build and own the operating system behind the marketing motion, ensuring effective systems, data, and reporting to help the marketing team scale with discipline.
Responsibilities
- Marketing operations strategy, roadmap, and day-to-day execution across HubSpot, Salesforce, Webflow, analytics, attribution, automation, and reporting systems
- Campaign operations workflows for launches, events, partner programs, lifecycle campaigns, paid programs, and content distribution
- Funnel reporting across self-serve, PQL, MQL, sales handoff, pipeline, and revenue influence
- Lead routing, scoring, segmentation, lifecycle automation, source attribution, and data quality processes
- Weekly and monthly marketing operating reviews, including dashboards, performance readouts, and decision-ready reporting for leadership
- Cross-functional operating rhythm with RevOps, Sales, Finance, Product, and Data so marketing metrics are trusted and actionable
- QA processes for campaign tracking, forms, landing pages, UTMs, CRM fields, lifecycle workflows, and handoff rules
- Documentation for definitions, workflows, attribution logic, launch checklists, and source-of-truth reporting
Skills
- 7+ years in marketing operations, revenue operations, growth operations, or a closely related role at a B2B SaaS, developer tools, infrastructure, or PLG company
- Deep experience with HubSpot and Salesforce, plus strong working knowledge of lifecycle automation, CRM hygiene, lead routing, attribution, campaign operations, and funnel reporting
- Strong analytical judgment. You can define metrics, spot data quality issues, explain tradeoffs, and build reporting that survives executive scrutiny
- Hands-on systems operator. You can design the process and also get into fields, workflows, dashboards, forms, UTMs, sync issues, and QA details
- Strong cross-functional partner for RevOps, Sales, Finance, Product, Data, and Marketing
- Clear writing and documentation habits. You make processes easier to run after you touch them
- Comfort operating in a fast-moving, high-ambiguity environment where systems need to be built while the business is scaling
- Successful completion of a background check
- Experience in developer-first PLG, AI infrastructure, cloud infrastructure, data platforms, dev tools, or technical SaaS
- Experience connecting self-serve product usage to lifecycle marketing, PQL scoring, sales handoff, and pipeline reporting
- Experience with product analytics or warehouse-backed reporting tools such as PostHog, Segment, Snowflake, BigQuery, Looker, Tableau, or similar
- Experience building marketing operating cadences for a Series A or growth-stage company
Benefits
- Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside.
- Generous medical, dental & vision plans
- Flexible PTO- take the time you need to recharge
- Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication
- Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.
- $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace
Company Overview