[Remote] Director of Clinical Product

Note: The job is a remote job and is open to candidates in USA. Parsley Health is rebuilding primary care around root-cause, whole-person medicine. The Director of Clinical Product will be responsible for leading the product roadmap to enhance care delivery efficiency while collaborating with various teams to develop high-impact product solutions.

Responsibilities

• Build a deep understanding of how care is delivered at Parsley. Spend time shadowing clinicians and care teams, conducting interviews, reviewing workflow data, and identifying where administrative work creates friction, delays, or unnecessary burden
• Develop and prioritize a clinical product roadmap. Translate care-delivery needs into clear product opportunities, define what matters most, and make thoughtful tradeoffs between clinician experience, operational efficiency, member experience, and business impact
• Ship high-leverage workflow improvements. Lead the development of tools and automation that reduce manual work, improve visit preparation, streamline documentation, and make it easier for teams to deliver coordinated care
• Own EMR and clinical tooling strategy. Evaluate opportunities to improve existing EMR capabilities, assess vendors and tools, guide integration decisions, and make practical recommendations about when to build, buy, or improve what already exists
• Drive adoption, not just delivery. Partner with Clinical Operations and care teams to create rollout plans, training, documentation, and feedback loops that help new tools become part of day-to-day workflows
• Measure impact. Define success metrics for each initiative and build a clear view of whether the work is increasing the share of care-team time spent on care rather than administration

Skills

• A strong track record of building products for clinical care delivery, healthcare operations, or care teams
• Product management experience at a care-delivery company, health system, virtual-care company, clinical-services organization, or similarly complex healthcare environment
• Hands-on experience evaluating, building, improving, or integrating EMRs and other clinician-facing tools
• Deep empathy for clinicians and care teams. You understand the realities of delivering great care and can recognize when a seemingly simple product decision creates unnecessary burden in a clinical workflow
• Excellent product judgment. You can distinguish between a real workflow problem and a feature request, define the smallest meaningful solution, and make thoughtful decisions in ambiguous environments
• A strong understanding of care delivery from end to end, including the operational and administrative work required before, during, and after a patient visit
• Clear written and verbal communication skills. You can write strong product briefs and requirements, explain complex decisions simply, and create alignment across clinical, technical, and operational stakeholders
• A practical, patient safety focused approach to product development. You understand the importance of HIPAA, clinical data privacy, and thoughtful safeguards for tools that affect care delivery
• Telehealth or virtual-care delivery experience
• Experience working in a startup or other small, fast-moving environment with broad scope and limited structure
• Experience leading cross-functional product work through influence rather than direct management
• Experience with workflow automation, AI-enabled tools, or operational systems that reduce repetitive administrative work
• Comfort partnering closely with engineers and designers to move from discovery through delivery
• Experience leading change management, training, rollout, and adoption for new clinical workflows or technology

Benefits

• Equity stake for all employees based on role level
• 401(k) + Employer Matching program
• Hybrid opportunity with remote work and on-site time at our NYC HQ
• Complimentary Parsley Health Complete Care membership
• Subsidized Medical, Dental, and Vision insurance plan options
• Generous flexible time off plan
• Annual professional development stipend
• Annual wellness stipend

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