[Remote] Director - Content Strategy Job Details | Responsive

Note: The job is a remote job and is open to candidates in USA. Responsive is a market leader in Strategic Response Management (SRM), helping organizations deliver trusted answers in critical moments. They are seeking a content leader to shape customer connections through an engaging and effective content strategy, overseeing a team and collaborating across marketing efforts.

Responsibilities

• Translate Responsive’s narrative, market perspective, and campaign priorities into a cohesive multi-channel content strategy
• Set editorial standards, voice, and tone that make our work more human, accessible, opinionated, and valuable to customers and prospects
• Own the content calendar across thought leadership, campaigns, web, YouTube, customer stories, and related programs and channels
• Connect company priorities, market trends, customer pain points, product launches, marquee events, and executive voices into integrated campaigns that make the most of moments that matter
• Balance creativity with performance, using audience insight, campaign, and channel data to strengthen engagement, conversion, and pipeline impact
• Ensure Responsive’s website and content are built for both human and AI-enabled discovery and engagement as buyers increasingly research and make decisions using search, social, communities, and AI assistants
• Partner with growth team to improve S/A/GEO, organic visibility, and website clarity
• Coach team, business partners, and executives to communicate with greater clarity, authenticity, and audience empathy
• Write, edit, and shape select high-impact pieces yourself - from thought leadership assets to social presence
• Manage a small team of copywriters and creators alongside freelance, agency, PR/social, and research partners
• Create clear briefs, standards, processes, and feedback loops that enable high-quality work at scale

Skills

• 10+ years of progressive content marketing and strategy experience in B2B/B2C tech
• 5+ years in marketing leadership roles, including coaching copywriters and freelancers
• Bachelor's degree required
• Journalism, editorial, communications, or publishing background is a plus

Benefits

• 401k with company matching
• Unlimited professional development and ongoing learning through LinkedIn Learning Solutions
• 4 weeks of paid vacation, paid sick days, and paid bereavement
• 4 week sabbatical after 5 years of service
• Mental Wellness Program (EAP) to support your well-being and self-care
• Team events, such as happy hours, off-sites, and team building events
• Best-in-class health benefits, company paid for employee and company contribution for family coverage

Company Overview