[Remote] Digital Account Manager

Note: The job is a remote job and is open to candidates in USA. Cumulus Media is an audio-first media company delivering premium content to a quarter billion people every month. They are seeking a Digital Account Manager to support high-value clients and maximize digital revenue growth through effective campaign management and innovative digital marketing solutions.

Responsibilities

• Work with multiple sales teams across the nation to strategize, plan, build, and present customized digital sales opportunities to high-level prospective advertisers with specific goals
• Help guide operations teams to ensure that sold campaigns are executed and fulfilled with a high level of precision and performance to meet the client’s expectations on costs and KPIs
• Develop and illustrate digital marketing strategies that align with client goals and objectives
• Manage the organization, process, and delivery of digital campaigns, ensuring they are executed on time, within budget, and to the highest standard
• Collaborate with internal teams to develop creative strategies and innovative solutions that meet client needs and goals
• Monitor campaign performance and provide regular reports to clients, highlighting successes and areas for improvement
• Analyze and translate campaign performance metrics, providing insights and recommendations for optimization and improvement to meet client goals
• Oversee ongoing internal reporting and account trackers in order to provide ongoing details about account health, project timelines, growth opportunities, monthly billing, etc
• Lead proposal development (including the build-out of media plans and client/industry research), ongoing monthly reporting, and quarterly business reviews
• Identify opportunities for revenue growth and work with clients to develop new projects and campaign renewals toward a shared revenue goal
• Support strategic agency projects as needed (like onboarding a new platform, researching new products/partners, or setting up new offerings in our planning tools)
• Stay up to date with industry trends and best practices, sharing insights and knowledge with clients and internal teams

Skills

• 2+ years of experience in digital marketing, with a focus on account management
• Strong project management skills, with the ability to manage multiple projects simultaneously
• Excellent presentation skills are required, as are strong verbal and written communication skills with the ability to prioritize and solve client issues successfully
• Demonstrated ability to self-motivated and task-oriented for complex and fast-paced projects
• Time management and organizational skills, with high attention to detail
• Excellent analytical and problem-solving skills
• Must be a team player, with the ability to work cross-functionally with internal teams and external clients equally
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams
• Proven track record of delivering successful digital campaigns that drive results
• Knowledge of digital marketing channels, including SEO, PPC, social media, and email marketing
• Familiarity with digital marketing tools, campaign metrics, and relevant digital marketing analytics platforms (like Google Analytics)
• Bachelor's degree in marketing, advertising, or a related field preferred

Benefits

• Competitive Pay
• Focused, responsible and collaborative work environment with the ability to ask, “what if” and try innovative solutions
• Medical, Dental & Vision Insurance coverage
• 401K with company match
• Paid Vacation, Sick & Holiday time off
• Parental leave time off benefits, life insurance, disability insurance, wellness, and an employee referral bonus program

Company Overview