[Remote] Digital Account Manager
Note The job is a remote job and is open to candidates in USA. Best Version Media is a company that connects local businesses to customers through innovative print and digital solutions. They are seeking a Digital Account Manager who will build lasting client relationships and drive success by serving as the main point of contact for their digital products and services.
Responsibilities
Build and nurture strong relationships with clients, becoming their go-to expert for our digital products and services Develop a comprehensive understanding of our digital advertising products and services, tailoring your recommendations to meet clients specific needs Identify golden opportunities for upselling and cross-selling, driving revenue growth Collaborate with clients to develop forward-thinking strategies that deliver lasting value. Guide them on how to leverage our products to achieve their business goals Be the voice of the client within the company. Champion their needs, offer feedback, and ensure they’re getting the most from our products and services Design and implement strategies that keep clients loyal and happy. Monitor customer health metrics, and take proactive steps to ensure long-term partnerships and prevent churn Skills Bachelor's degree in Marketing, Business, Communications, or a related field Proven experience in a customer-facing role, preferably in digital marketing or at a digital agency Excellent communication and interpersonal skills with the ability to communicate effectively with clients Analytical mindset with the ability to interpret data and make data-driven recommendations Exceptional organizational and time-management skills A deep understanding of digital marketing principles, industry trends, and best practices Demonstrated ability to achieve sales targets, drive renewals, and identify upsell opportunities Familiarity with digital marketing reporting tools and experience conducting reporting calls Company Overview Best Version Media connects local businesses to customers with innovative print and digital marketing solutions. It was founded in 2007, and is headquartered in Brookfield, Wisconsin, USA, with a workforce of 201-500 employees. Its website is http//www.bestversionmedia.com.