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[Remote] Data Analyst

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. ComputerCare is a woman-owned business that values technical excellence and genuine human connection in the IT world. They are seeking a Data Analyst to help grow their data capabilities, working closely with leadership and cross-functional teams to turn data into actionable insights while improving operational efficiency and customer outcomes.

Responsibilities

  • Maintain, optimize, and scale our Snowflake data warehouse and ETL/ELT pipelines
  • Connect new and existing data sources (NetSuite, Jira, custom portals, etc.) ensuring robust, clean, and reliable data ingestion
  • Own our BI layer (currently utilizing HEX), with the opportunity to evaluate and migrate to tools like Tableau or Looker as we scale
  • Work hand-in-hand with the COO to translate operational goals into data models, dashboards, and actionable insights
  • Act as the ultimate gatekeeper of data quality. You'll establish governance, document data models, and ensure a meticulous source of truth
  • Stay creative. We want someone who suggests new tools, tests experimental models, and constantly looks for better ways to solve problems
  • Act as the primary data consultant for operations, finance, and engineering leaders. Translate their real-world operational challenges into data models and actionable, automated dashboards
  • You sit comfortably at the intersection of Data Engineering (building pipelines, data modeling) and Data Analytics (BI, dashboards, telling stories with data)
  • You care deeply about clean code, accurate numbers, and reliable pipelines. "Good enough" isn't in your vocabulary when it comes to data integrity
  • You are excited by a blank canvas. You want to get your hands dirty, build from scratch, and take extreme ownership of your work
  • You love to learn, experiment with new technologies, and pivot quickly when a better solution presents itself
  • You don't just love data; you love talking to the people who use it. You can sit down with a warehouse manager or a software engineer, understand their pain points, and build a data solution that makes their job easier

Skills

  • 2-4+ years of experience working across data engineering and analytics domains (experience as a solo data practitioner or early-stage team member is a huge plus)
  • Strong, hands-on experience with Snowflake (architecture, performance tuning, and optimization)
  • Advanced SQL skills are a must
  • Experience with integration/ETL tools (Celigo, Fivetran, dbt, or custom API scripting) is highly valued
  • Experience building impactful dashboards
  • Familiarity with HEX is a major plus; experience with Tableau, PowerBI, or Looker is required
  • Experience working with data originating from ERPs (NetSuite), project management tools (Jira), and custom web applications

Benefits

  • Comprehensive Medical, Dental, and Vision plans to keep you feeling your best
  • 401(k) with employer match—because your future matters
  • Company-paid Life Insurance, plus HSA & FSA options
  • Employee Assistance Program (EAP) for real support when you need it
  • Adoption Assistance to help grow your family
  • Commuter Benefits for an easier ride
  • Free Coursera Professional Certifications to level up your skills
  • Generous vacation & sick time, plus paid time off to give back to your community

Company Overview

  • ComputerCare is an information technology company offering computer repair and services. It was founded in 2004, and is headquartered in Santa Clara, California, USA, with a workforce of 51-200 employees. Its website is https://computercare.net/.
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