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[Remote] Customer Service Representative – Part time

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Percepta is a global consulting and technology company that specializes in enhancing customer experiences. They are seeking a part-time Customer Service Representative who will assist customers by answering inquiries and resolving issues, providing a positive customer experience.

Responsibilities

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

Skills

  • 6 months of customer service experience
  • High school diploma or equivalent
  • Computer experience
  • High speed internet (> 15mbps) may be required for some programs
  • This position requires that you reside within 50 miles of Sacramento, CA

Benefits

  • A healthy benefits package based on your position that could include PTO, tuition reimbursement, dental and vision coverage, and access to a wellness program
  • Training is conducted over a 3-week period on a full-time schedule
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Access to individualized coaching and thousands of free courses to support your growth

Company Overview

  • Percepta is a global, contact services company that builds customer loyalty. It was founded in 2000, and is headquartered in Köln, Nordrhein-Westfalen, DEU, with a workforce of 1001-5000 employees. Its website is http://www.percepta.com.
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