[Remote] CSR Client Success Consultant
Note: The job is a remote job and is open to candidates in USA. AO Globe Life has been a trusted provider of insurance solutions for over 70 years, serving veterans and their families. They are seeking driven, service-oriented professionals to join their team as Remote Insurance Specialists, focusing on understanding member needs and providing exceptional service.
Responsibilities
- Engage with members daily using warm leads to understand their insurance needs
- Assess financial situations and recommend appropriate life insurance and supplemental benefit solutions
- Provide exceptional service to ensure member satisfaction and long-term retention
- Guide members through the application process, addressing questions and concerns
- Offer ongoing support, including policy reviews, beneficiary updates, and claims assistance
- Maintain full compliance with all regulatory, ethical, and company standards
Skills
- Strong written and verbal communication skills
- Highly organized, tech-savvy, and efficient in a remote environment
- Self-motivated with a drive to meet and exceed performance goals
- Ability to qualify for and maintain a Life Insurance License (training and support provided)
- Competitive, solution-oriented mindset with strong critical-thinking skills
- Comfortable working independently while collaborating within a remote team
- Coachable and open to feedback for continuous improvement
- Must be a U.S. citizen or legally authorized to work in the United States
- Sales or client-facing experience preferred, but not required
Benefits
- Fully Remote Role: Work from anywhere with a flexible schedule.
- Six-Figure Earning Potential: Competitive, uncapped commission structure.
- Exclusive Warm Leads: No cold calling—connect directly with members from our established database.
- Zero Overhead Costs: All tools, systems, and resources provided.
- Performance-Based Incentives: Recognition, rewards, and advancement opportunities.
- Union Membership: Benefits and representation through OPEIU Local 277.
- Established Stability: Join a well-respected organization with a 70+ year legacy of service and member satisfaction.
Company Overview