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[Remote] Critical Infrastructure Sector Engagement Lead

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. The Critical Infrastructure Sector Engagement Lead will own relationships with critical-infrastructure entities, ensuring their operational success on TRM's platform and translating complex threat intelligence into actionable guidance.

Responsibilities

  • Execute sector-wide engagement. Own the end-to-end adoption and defensive outcomes for your portfolio of SLTT and critical-infrastructure entities
  • Accelerate operational capability. Partner with Solutions Engineering to move entities from provisioning to active operation on TRM's platform through agentic CTI/IR workflows
  • Operationalize intelligence. Convert sector threat activity and entity findings into prioritized, plain-language guidance that small teams can act on immediately
  • Strengthen the ecosystem. Build durable partnerships with fusion centers, sector ISACs (Health-ISAC, WaterISAC, MS-ISAC), CISA, and law enforcement to amplify collective defense
  • Drive the feedback loop. Identify sector patterns for the Threat Intelligence team and advocate for the field's needs in product and program strategy
  • Scale the model. Define engagement playbooks, success metrics, and onboarding standards as the program expands
  • Advocate for your sector. Represent your community's interests to TRM leadership and external government stakeholders

Skills

  • 8+ years of relevant experience. Proven track record in public sector security, critical-infrastructure defense, or customer-facing technical roles, specifically earning trust with resource-constrained stakeholders
  • Sector authority. You have deep credibility in your focus area. You understand how these organizations operate and why generic security guidance fails
  • CTI fluency. Ability to analyze threat intelligence, determine what is critical, and translate it into a tactical plan for an operational team
  • Bias toward action. You anticipate roadblocks and drive outcomes independently. You frame work in short, aggressive timelines and iterate rapidly
  • Strategic clarity. You resolve ambiguity for diverse audiences: entity operators, government partners, and internal teams
  • Bias to action / TRM Speed. You frame work in short, real timelines, run fast learning loops, and move when the plan stops working
  • Mission commitment. You are motivated by protecting essential services and exercising sound judgment in sensitive government contexts
  • Location. This is a US-based remote role, with a preference for the Washington, DC metro area for proximity to government stakeholders
  • Onsite meetings & events. Expect periodic in-person meetings with government and entity stakeholders, and to serve as TRM's on-the-ground presence at select cyber threat intelligence (CTI) and critical-infrastructure (CI) events and conferences. Travel is estimated at ~25–40%
  • On-call & first response. You'll help build and share an on-call rotation with teammates, taking turns as first responder for your cohort when an entity is in an active incident
  • Working hours. Maintain meaningful overlap with U.S. business hours for stakeholder collaboration, and be reachable during active incidents per the on-call schedule
  • Former practitioner in your sector (e.g., hospital, utility, county/city, or district security or operations leadership)
  • Active relationships with the relevant sector ISAC, fusion centers, CISA regional advisors, or relevant law enforcement
  • Experience standing up or running a collective-defense, SLTT, or public-private security program
  • Familiarity with ransomware tradecraft, incident response, and the value of cryptocurrency/payment tracing
  • OT/ICS experience (especially for the Water & Critical Infrastructure focus)
  • Experience operating in fast-moving, ambiguous, standing-start environments

Benefits

  • Remote work model
  • Periodic in-person meetings with government and entity stakeholders
  • Travel estimated at ~25–40%
  • On-call rotation sharing as first responder for active incidents
  • Meaningful overlap with U.S. business hours for collaboration
  • Reasonable accommodations to applicants with disabilities

Company Overview

  • TRM Labs is a software company that offers blockchain, transaction monitoring, and analytics to help financial institutions and governments. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://trmlabs.com.
  • Company H1B Sponsorship

  • TRM Labs has a track record of offering H1B sponsorships, with 2 in 2026, 1 in 2025, 4 in 2024, 3 in 2023, 3 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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