[Remote] Counterparty Risk Program Manager- Remote

Note: The job is a remote job and is open to candidates in USA. LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry. They are seeking a Counterparty Risk Program Manager responsible for leading and overseeing the Counterparty Risk Management program, ensuring effective governance, regulatory compliance, and risk mitigation across all client and affiliate relationships.

Responsibilities

• Lead and oversee the Counterpart Risk Management program for clients with whom LoanCare has a potential or existing contract relationship, including affiliates
• Ensure compliance with ERM policies, risk appetite, applicable regulatory requirements, including NYDFS, CFPB, OCC, Federal Reserve, and FDIC, as well as client expectations
• Manage day to day departmental activities to ensure successful implementation and ongoing execution of a regulatory compliant counterparty risk program
• Ensure all client due diligence activities are completed in accordance with LoanCare control standards
• Identify, assess, and escalate client related risks and issues as appropriate
• Coordinate and facilitate meetings with operational departments to communicate findings, risks, and remediation plans
• Analyse regulatory requirements and service provider activities to ensure program governance remains aligned
• Maintain accurate and complete data within applicable systems to support data integrity, ongoing monitoring, regulatory examinations, audits, and client and investor due diligence requests
• Develop and maintain professional working relationships with vendors, clients, internal teams, and industry partners
• Develop, monitor, and report Counterparty Risk metrics to include KPIs, KRIs, and emerging risks
• Coordinate change management activities across Counterparty Risk teams including Third-Party Risk Management and Sourcing/Procurement
• Prepare and deliver management reporting on all aspects of the Counterparty Risk program, including monthly status reporting
• Provide training, guidance, and mentorship to junior staff
• Serve as backup and escalation support for junior staff as needed
• Request, develop, update, review, test, finalize, approve, and maintain department policies and procedures, process flows, templates and training materials
• Escalates non-compliance with regulation, policies and procedures for review and risk acceptance when necessary
• Support regulatory exams, audits, ratings agency reviews, investor inquiries, and client requests by gathering documentation and drafting responses
• Stay current on industry trends, regulatory changes, and agency guidance (e.g., CFPB, OCC, HUD) that impact clients and the organization
• Maintain comprehensive knowledge of and adherence to all applicable investor, government, client, and LoanCare policies, procedures, and requirements
• Recommend enhancements to processes, procedures, controls, and governance to strengthen risk management effectiveness
• All other duties as assigned

Skills

• High School Diploma or equivalent required
• Bachelor's Degree in business or related field. An equivalent combination of education and related work experience may be accepted in lieu of a degree
• 10+ years of experience in Counterparty, Third Party Risk Management or Vendor Management, preferably within mortgage servicing or mortgage banking
• Advanced knowledge of regulatory requirements governing service provider management, including OCC, Federal Reserve, FDIC, NYDFS, and CFBP
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Advanced knowledge of SharePoint
• Strong verbal and written communication skills
• Strong analytical, critical thinking, and problem-solving abilities
• Excellent time management and organizational skills
• Demonstrated ability to identify overlap and alignment among internal policies and procedures, client requirements and state and federal regulatory requirements
• Ability to prioritize effectively in a resource constrained environment
• Proven ability to multitask in a fast paced, high visibility environment
• Ability to work independently and collaboratively within a team
• Self-motivated with strong initiative, attention to detail, and ownership mindset
• CRVPM, CTPRP, or other applicable TPRM certification
• Previous audit, compliance, or quality control experience preferred

Benefits

• Optional medical, dental, vision, life, and disability insurance
• Paid holidays, vacation, and sick leave
• Fidelity National Financial matching 401(k) and employee stock purchase plans
• Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Programs that celebrate achievements and milestones
• Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
• Flexibility to work remotely, while staying connected through virtual engagement

Company Overview