[Remote] Core Ops Data Integrity Reviewer (QC)

Note: The job is a remote job and is open to candidates in USA. Capital One is seeking a Core Ops Data Integrity Reviewer to support their growing Data Integrity team. This role involves validating deals and ensuring data accuracy while minimizing risk to the bank and customers.

Responsibilities

• Review and interpret complex commercial loan documentation to validate accuracy of system bookings within ACBS
• Ensure loan data aligns with executed credit agreements, identifying discrepancies and driving resolution with closing and booking partners
• Serve as a control function to minimize risk by ensuring data integrity and audit readiness across all deal types (bi-lateral, member, syndication)
• Partner cross-functionally with closing, servicing, and offshore teams to ensure consistent execution and adherence to established processes
• Demonstrate strong knowledge of commercial loan products, deal structures, and booking requirements, while continuously building expertise in evolving processes and systems
• Apply sound judgment to balance risk, regulatory requirements, and operational efficiency when reviewing and making decisions
• Identify, escalate, and help resolve data or process issues, leveraging insights to prevent recurring errors and improve upstream quality
• Contribute to the design, enhancement, and execution of controls that strengthen data integrity and reduce operational risk
• Adapt quickly to changes in priorities, processes, and systems, supporting ongoing transformation initiatives across Core Ops
• Maintain a high standard of accuracy and accountability, with a focus on delivering a strong customer and partner experience
• Leverage data and trends identified through reviews to provide insights and recommendations that improve process quality and reduce defects
• Communicate findings clearly and concisely to stakeholders, effectively influencing resolution and promoting adherence to best practices

Skills

• Must be within 50 miles driving distance from our Capital One hub locations in Richmond, VA
• High School Diploma, GED or equivalent certification
• At least 1 year of experience in Commercial Loan Closing or Commercial Loan Servicing
• At least 1 year of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
• A secure home office environment that is free from background noise and distractions
• A reliable private internet connection that is not supplied by using cellular data (hot spot)
• Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred
• Sustained ability to maintain latency less than 250 ms in voice calls is required
• Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption
• A private network is password protected where you have ownership or line of sight to every device on the network
• Bachelor's Degree or military experience
• 2+ years of systems experience in ACBS
• 2+ years of systems experience in Salesforce
• 2+ years of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
• 2+ years of Agent Syndication Loan Closing or Agent Syndication Loan Servicing experience
• 2+ years of experience in Commercial Banking Operations

Benefits

• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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