[Remote] Community Manager - Education and Gaming

Note: The job is a remote job and is open to candidates in USA. Blueprint is a technology solutions firm headquartered in Bellevue, Washington, focused on leveraging technology to create value for organizations. The Community Manager will build and engage a global community of educators, parents, and learners around a game-based learning platform, ensuring that community needs are met and strategies are effectively executed.

Responsibilities

• Build and execute a community engagement strategy that supports a growing global audience
• Identify opportunities to expand community reach, improve engagement, and drive adoption
• Develop and maintain community programs, activation plans, and engagement calendars
• Continuously optimize community initiatives using data, feedback, and performance insights
• Manage and nurture an active community of educators, parents, and learners across platforms
• Serve as a trusted advocate for the community, ensuring their needs and perspectives are represented
• Foster meaningful interactions through discussions, content, events, and direct engagement
• Maintain a safe, inclusive, and supportive community environment aligned with best practices
• Lead and support community programs such as ambassador initiatives, trainings, and events
• Collaborate with community leaders and contributors to drive regional engagement and representation
• Coordinate community activations that increase awareness, participation, and product adoption
• Support onboarding and ongoing engagement of community champions and advocates
• Partner with marketing, product, and social teams to align on messaging, campaigns, and initiatives
• Share community insights to inform product strategy, feature development, and user experience
• Collaborate on launches, updates, and campaigns to ensure strong community integration
• Facilitate communication between internal teams and the broader community
• Contribute to and support community-facing content across social and owned platforms
• Ensure messaging is clear, consistent, and tailored to educator and parent audiences
• Support storytelling that highlights community successes, use cases, and impact
• Maintain regular communication with the community through updates, announcements, and engagement touchpoints
• Monitor community health, engagement metrics, and sentiment trends
• Prepare regular reports summarizing insights, performance, and opportunities
• Use data to inform strategy adjustments and improve community outcomes
• Surface actionable feedback to stakeholders to guide product and marketing decisions

Skills

• 2–4 years of experience in community management, social media, or a related field
• Experience working with education, educators, or edtech communities
• Familiarity with gaming or game-based learning platforms (e.g., Minecraft is a plus)
• Experience managing and engaging online communities across social or community platforms
• Strong understanding of community engagement strategies and best practices
• Experience using data and insights to inform decisions and optimize performance
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced, cross-functional environment
• Strong organizational skills and attention to detail
• Passion for education, digital communities, and interactive platforms
• Experience managing ambassador or creator programs
• Experience planning and executing community events, trainings, or activations
• Familiarity with community tools, social platforms, and analytics tools
• Experience collaborating with product and marketing teams
• Strong analytical mindset with the ability to identify trends and opportunities
• Proven ability to advocate for community needs and influence cross-functional decisions

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Company Overview