[Remote] Clinical Training & Quality Specialist

Note: The job is a remote job and is open to candidates in USA. Cohere Health is a company that delivers AI-powered solutions to streamline access to quality care. They are seeking a Clinical Quality and Training Specialist to support clinical quality measurement and performance improvement initiatives, focusing on inpatient clinical reviews and operational efficiency.

Responsibilities

• Conduct quality audits of inpatient clinical determinations to ensure alignment with clinical guidelines and quality standards
• Analyze QA findings and translate insights into actionable recommendations for operational leaders and cross-functional partners
• Provide coaching and feedback to improve clinical decision accuracy, guideline adherence, and overall team performance
• Develop and maintain SOPs, job aids, workflow documentation, and training materials for inpatient review processes
• Facilitate onboarding and ongoing training for Clinical teams using adult learning principles and subject-matter expertise
• Partner cross-functionally with Product, Clinical, Client Services, and Operations to implement workflow updates, monitor quality trends, and report performance insights to leadership

Skills

• Active RN license
• 2+ years of experience reviewing inpatient utilization management / coverage determinations, with strong familiarity with NCQA and CMS guidelines
• Experience applying clinical guidelines (e.g., LCD/NCD) to medical necessity or authorization decisions
• Experience conducting quality audits, performance reviews, or QA processes in a clinical operations or utilization management environment
• Ability to deliver coaching, feedback, or training to improve clinical decision accuracy and guideline adherence
• Strong analytical skills with experience identifying quality trends, root causes, and opportunities for improvement
• Excellent written and verbal communication skills with the ability to partner effectively with operational and cross-functional stakeholders
• Proficiency with tools such as Google Workspace (Sheets, Docs, Forms) and comfort working with data, dashboards, or quality reporting

Benefits

• Fully remote opportunity with about 5% travel
• Medical, dental, vision, life, disability insurance, and Employee Assistance Program
• 401K retirement plan with company match; flexible spending and health savings account
• Flexible Time Off + Company Holidays
• Up to 14 weeks of paid parental leave
• Pet insurance

Company Overview