[Remote] Clinical Operations Director - Occupational Health
Note: The job is a remote job and is open to candidates in USA. Premise Health is dedicated to providing exceptional healthcare to large organizations and their employees. The Clinical Operations Director for Occupational Health is responsible for ensuring patient safety, clinical quality, and provider management while supporting site leaders and driving clinical outcomes.
Responsibilities
- Leads site providers by interviewing provider candidates and collaborating with operations on hiring decisions and participates in on-boarding of new providers
- Drives clinical outcomes and supports site teams on delivery of PG measures and clinical metrics
- Performs proactive auditing & evaluation of site occupational health services and supports the development & execution of action plans
- Partners with the NMD OH and Product in the execution of provider support programming such as mentoring calls, Occ Health RCL calls, and developing special subject-area content
- Directs providers and health center leaders in matters related to clinical operations and regulatory compliance
- Assists operations leaders and HR Business Partner with the preparation of formal and informal performance reviews and improvement plans, to include conducting chart reviews
- Facilitates and navigates licensed field team member performance/disciplinary issues as needed (clinical, professional, and regulatory scope issues)
- Assists site and operations leaders by reviewing and approving site-specific procedures
- Assists site, operations, and medical operations team members with investigation of occurrence report (OR) root causes and mitigation plans, and reports of member dissatisfaction
- Solves complex problems effectively with an emphasis on developing proactive, productive approaches utilizing internal support functions
- Provides guidance to health center operations, and regional clinical leaders for issues related to clinical programming and operational processes/optimization
- Resource for interpretation of clinical data for client presentations
- Resource for the appropriate selection of client PGs
Skills
- Licensed as an advanced practice provider (NP or PA)
- Bachelor of Science required
- 10+ years of relevant work experience
- 5+ years' experience in an occupational health practice
- 3+ years' experience in a leadership or management role
- Working knowledge of regulatory requirements, standards, and guidelines (OSHA, DOT, etc.), worker's comp, hearing conservation, drug & alcohol testing, and workplace safety
- Ability to create process flows to improve efficiency and adherence to corporate policies and government regulations
- Masters or Doctorate preferred
- COHN or COHN-S preferred if nursing; additional occupational health training if other licensed healthcare provider, preferred
- CAOHC certification/director, preferred
- Prior experience in an on-site health center preferred
- Experience working in a virtual environment preferred
- Functional use of Microsoft Office Suite and web-based programs, Electronic Medical Record (EMR), preferred
- Priority Competencies: Decision Quality, Communicates Effectively, Demonstrates Self-Awareness, and Drives Results
Benefits
- Competitive pay
- Medical, dental, vision, life and disability insurance
- A 401(k) program with company match
- Paid holidays and vacation time
- A company-sponsored wellness program
- EAP
- Access to virtual primary care and virtual behavioral health at no cost for team members and their dependents
- Annual Performance Incentive that is a percentage of base salary and awarded based upon individual annual evaluation and company financial performance
- For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will be included in the company's Open Time Off plan and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.
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