[Remote] Clinical Field Specialist, CT - San Francisco Bay Area
Note: The job is a remote job and is open to candidates in USA. Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease using cutting-edge technology. The Clinical Field Specialist, CT is responsible for optimizing customers’ imaging programs and workflows by assisting with the proper use of Heartflow products, conducting training, and building relationships with key stakeholders.
Responsibilities
- Assess the customer lifecycle and ensure the coronary CT program is optimized to set up customers for success
- Identify areas of improvement and make recommendations to enhance quality acceptance rates during customer onboarding
- Ensure customer has implemented any necessary changes to optimize use of Heartflow products on a continuous basis
- Conduct virtual and/or live training of technologists using various delivery methods, including product demonstrations, one-on-one, and group training sessions, to transfer knowledge on the use of Heartflow products in assigned geography
- Establish credibility and sustain strong working relationships with key stakeholders
- Ensure proper records (e.g. customer contacts, CT volume, engagement logs, training records, etc.) and documentation are input and maintained in Heartflow systems
- Capture customer feedback and participate in clinical discussions with customers and colleagues regarding Heartflow analysis on multiple products
- Maintain knowledge of the latest CT and Workstation technology innovations, training delivery methodologies, and training materials for effective training
- Build and execute on plans to proactively optimize customer performance and identify opportunities for improvement
- This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities
Skills
- Expert knowledge of cardiac CT is required
- Strong communication skills and demonstrated success in building relationships
- Associate degree in radiology, technology or related field required
- Minimum 3 years cardiac CTA experience
- Must have active ARRT Certification in CT or Board Certified in Radiology
- Bachelor's Degree preferred
- Teaching and industry experience are highly desirable
Benefits
- This position is eligible for discretionary commission-based earnings.
Company Overview