Remote Client Operations Itinerary Coordinator
About the position Our organization is continuing to grow our remote team and is seeking individuals who thrive assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This role is ideal for those who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.
Responsibilities
- Support clients by organizing and coordinating customized service arrangements
- Research and review available options to match client needs and preferences
- Secure and verify reservations to ensure details are accurate
- Maintain professional communication through phone and email
- Assist with schedule updates, adjustments, and general service inquiries
- Keep client information and documentation organized and up to date
- Participate in training sessions
Requirements
- Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
- Must be at least 18 years of age
- Strong written and verbal communication skills in English
- Reliable internet access and smartphone (computer highly recommended)
Nice-to-haves
- Previous customer service experience is beneficial but not required
Benefits
- Fully remote setting
- Flexible scheduling
- Ongoing training and learning resources
- Supportive team culture