Remote Call Center Loan Officer-Leads and Salary - 100% Remote
Internal Call Center Loan Officer – Remote Our client is seeking experienced and entry-level Internal Call Center Loan Officers to join a growing, high-volume lending team. These roles offer the stability of a national mortgage company combined with strong earning potential through a tiered commission structure. Ideal candidates are licensed, driven, and comfortable working in a fast-paced, dialer-based environment managing inbound and outbound leads.
Key Responsibilities
- Manage incoming and outbound calls from lead sources such as LendingTree.
- Educate and prequalify borrowers for HELOCs, refinances, and cash-out products.
- Structure and present loan options that meet customer needs and comply with company guidelines.
- Maintain consistent contact and follow-up with clients throughout the loan process.
- Achieve monthly production and quality goals.
- Maintain accurate documentation and CRM notes on all interactions.
Qualifications
- Active NMLS license (state required).
- Comfortable working with dialer systems and high-volume outbound leads.
- Experience with HELOC and cash-out refinance loans preferred.
- Ability to thrive in a structured, metrics-driven sales environment.
- For less experienced LOs (1–3 years): on-site role required.
- For experienced LOs (4+ years): hybrid or remote may be considered.
- Must reside within commuting distance of one of the call centers in DFW, Jacksonville, or Mount Laurel.
Compensation & Schedule
- Hourly: $18/hr + commission (retroactive tiers): 1–2 loans: 40 bps 3–6 loans: 60 bps 7+ loans: 75 bps
- Average Annual Income: $110,000
- Top Performers: $225,000–$250,000
- Schedule: 9:00 a.m.–6:00 p.m. or 11:00 a.m.–8:00 p.m.
- Weekends: Voluntary unless production targets are not met
- Employment Type: W-2 with full benefits
National Mortgage Staffing does not determine the salary, requirements, or qualifications for this position. All criteria are set by our client and must be followed exactly.