[Remote] Business Development Representative

Note: The job is a remote job and is open to candidates in USA. The Conair Group is a leading producer of auxiliary equipment for plastics processing. The Business Development Representative will be responsible for planning and conducting sales activities to increase sales of service contracts and other value-added services, while engaging with customers to understand their needs.

Responsibilities

• Identify potential customers and new opportunities for aftermarket services
• Make proactive outbound calls and emails to support sales campaigns and generate qualified leads
• Assist in educating customers on the value of service contracts, preventive maintenance, and other Customer Care offerings
• Build and maintain positive relationships with customer personnel involved in equipment operation and maintenance
• Support the sales cycle by gathering customer requirements, documenting needs, and preparing handoffs to Business Development Managers
• Maintain accurate records of interactions, opportunities, and activities in CRM systems
• Help coordinate bundling, upsell opportunities, and follow-up actions as directed
• Participate in forecasting activities by tracking trends and reporting feedback from the field
• Assist with the execution of sales and marketing campaigns for aftermarket products
• Support trade shows, conferences, and customer events—including preparing materials and answering basic inquiries
• Collaborate with internal departments to help structure and implement customer care offerings
• Analyze customer feedback and sales data to identify potential opportunities
• Understand customer pain points and communicate them internally to help refine value-added solutions
• Learn and apply consultative selling techniques to address business challenges for customers

Skills

• Degree in Business Administration, Engineering/Technology, or related field
• OR 2+ years of relevant work experience in sales, customer service, or industrial environments
• Interest in growing into a Business Development Manager role
• Strong communication skills—both verbal and written
• Demonstrated ability to build rapport and maintain relationships
• Foundational understanding of sales processes; experience with CRM tools preferred
• Ability to listen effectively, ask qualifying questions, and identify customer needs
• Basic technical aptitude and willingness to learn industrial equipment solutions
• Strong organization skills, attention to detail, and ability to manage multiple priorities
• Self-motivated with a strong sense of urgency and follow-through
• Ability to work cooperatively with cross-functional teams over time
• Experience in industrial manufacturing or technical product environments
• Prior exposure to subscription services, support contracts, or aftermarket sales
• Experience with Salesforce or equivalent CRM
• Experience with SAP or equivalent ERP

Benefits

• Profit sharing
• Bonus plans
• 401(k) with company match
• Medical insurance
• Dental
• Vision
• Life insurance
• Short- and long-term disability
• Health club reimbursement
• Tuition reimbursement
• Employee assistance
• Employee referral bonus program

Company Overview