[Remote] Business Analyst - Salesforce

Note: The job is a remote job and is open to candidates in USA. Anderson Business Advisors is a premier asset protection and tax planning firm, recognized as a Top Place to Work. The Business Analyst will play a vital role in leveraging Salesforce to ensure effective operations by translating complex business needs into scalable solutions and coordinating Salesforce initiatives.

Responsibilities

• Work directly with Salesforce users across departments to understand workflows, pain points, and objectives
• Ask probing questions to uncover root problems, not just requested features
• Challenge unclear, conflicting, or solution-biased requests and reframe them into clear problem statements
• Translate user needs into well-structured Epics, user stories, acceptance criteria, and definitions of done
• Ensure requirements are complete, testable, and aligned with Salesforce platform capabilities and constraints
• Proactively recommend Salesforce-native or simplified solutions where appropriate
• Identify edge cases, dependencies, data impacts, and downstream process implications early
• Build, maintain, and refine high-quality backlogs for Salesforce and related platforms (e.g., client portals)
• Decompose Epics into logically sequenced, sprint-ready user stories
• Ensure work entering engineering is stable, prioritized, and clearly understood
• Own assigned Salesforce initiatives from intake through launch
• Plan timelines, milestones, dependencies, and delivery checkpoints
• Coordinate across Salesforce users, engineers, QA, training, and documentation resources
• Surface risks, ambiguity, and trade-offs early and transparently
• Drive delivery discipline without compromising requirement clarity or solution quality
• Independently own ambiguous, cross-functional Salesforce initiatives
• Challenge senior stakeholders constructively without escalation
• Mentor less-experienced analysts through example and feedback
• Identify systemic issues in Salesforce usage and recommend improvements

Skills

• 3 - 6+ years experience as a Business Analyst or similar role
• Demonstrated experience working directly with business users to define system requirements
• Experience supporting software delivery teams in Agile environments
• Strong written and verbal communication skills
• Experience with Jira, Confluence, or similar tools
• Bachelor's degree or equivalent professional experience
• Hands-on experience working with Salesforce implementations or enhancements
• Ability to translate business workflows into Salesforce-aligned requirements
• Experience working in enterprise or services-based organizations

Benefits

• Embrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly.
• Kickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products.
• Prioritize your health with comprehensive medical, dental, vision, and short-term disability coverageall provided at no cost to you.
• Plan for the future with a 401(k) matching program
• Recharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 7 paid company holidays.
• Stay active with a $35 monthly gym membership subsidy.

Company Overview